Networking down in the College Union
Incident Report for CIT Geneseo
This incident has been resolved.
Posted 8 months ago. May 30, 2018 - 12:03 EDT
We have rerouted around the damaged fiber and service should be restored. We are monitoring the problem to verify the fix worked. Please report any continuing outages to the HelpDesk or 245-5588.
Posted 8 months ago. May 30, 2018 - 11:28 EDT
We have identified the fiber that was cut causing the outage and are working to route around the cut fiber now. We hope to have service restored before Noon. We will post again by Noon.
Posted 8 months ago. May 30, 2018 - 11:05 EDT
We believe the outage is related to the College Union foundation repair work. We have not determined the exact cause yet and do not have an ETA on restoration of service.

Phones, WiFi, and wired networking are all still offline in the College Union. We will post another update by 11:15 am.
Posted 8 months ago. May 30, 2018 - 10:18 EDT
We are continuing to investigate this issue.
Posted 8 months ago. May 30, 2018 - 10:13 EDT
We are aware of an outage in the College Union. This was not part of the planned "Temporary Communication Outage" planned by facilities for today. We are investigating the cause of the problem and will update as soon as we have more information.
Posted 8 months ago. May 30, 2018 - 09:08 EDT
This incident affected: Network & Wireless (Wireless Connectivity, Academic/Administrative Wired Connectivity) and Campus Services (Telephone Services).