We have clearly identified that many of the phone lines inside the cable are damaged beyond repair. We are beginning to research repair options.
Posted 7 months ago. Dec 04, 2017 - 14:15 EST
Contractors working on the underground infrastructure project in the Sturges quad have damaged the cable that provides traditional voice telephone service to analog devices in Allegany, Wyoming, Genesee, Ontario, Erie, and Letchworth. This may be impacting fax lines, ATMs, gas meters, and emergency phones. We are still investigating to understand the full impact of the damage. VoIP telephones are not impacted by this issue.
Posted 7 months ago. Dec 04, 2017 - 10:40 EST
This incident affected: Campus Services (Telephone Services).