Cirrus Bridge service is now operating normally, and all authentications services should be restored. Please let us know if you encounter any further issues.
Posted Apr 25, 2024 - 13:04 EDT
Update
We are continuing to monitor for any further issues.
Posted Apr 25, 2024 - 11:48 EDT
Monitoring
Cirrus has pushed changes and traffic is starting to stabilize. Cirrus continues to monitor at things stabilize.
Posted Apr 25, 2024 - 11:46 EDT
Identified
Cirrus continues to triage and are taking steps to address the issue.
Posted Apr 25, 2024 - 11:29 EDT
Update
Cirrus Identity is currently triaging the issue: Cirrus has both customer reports and internal monitoring reporting an issue with the Cirrus Bridge. Cirrus Engineering is triaging at this time.
Posted Apr 25, 2024 - 11:14 EDT
Update
The issue appears to be with our authentication vendor. We are working with the vendor to resolve.
Posted Apr 25, 2024 - 10:50 EDT
Update
We are continuing to investigate this issue.
Posted Apr 25, 2024 - 10:48 EDT
Update
We are continuing to investigate this issue.
Posted Apr 25, 2024 - 10:44 EDT
Investigating
We are investigating authentication issues for many services, including KnightWeb, Degree Works, Brightspace, Banner Admin Pages, etc.
Posted Apr 25, 2024 - 10:42 EDT
This incident affected: Academic Services (Brightspace, Degree Works, KnightWeb) and Administrative Systems (Banner).