CIT Geneseo Status
All Systems Operational

About This Site

Welcome to the SUNY Geneseo Status Page for CIT. Here you will find live and historical data on system up-time and maintenance.

If you have any questions or are experiencing issues please Ask CIT!
Call: 585-245-5588
Submit Request: https://go.geneseo.edu/askcit

To view the status of SUNY services, visit https://status.suny.edu/ If you are looking to see if third party services are having issues you can check for their status at the DownDetector site at http://downdetector.com/

Academic Services Operational
Brightspace ? Operational
Degree Works Operational
KnightWeb ? Operational
Administrative Systems Operational
AppWorx ? Operational
Argos ? Operational
Banner ? Operational
Docuware ? Operational
PointNClick Electronic Medical Records ? Operational
Symplicity Residence ? Operational
Xtender - Banner Document Management System ? Operational
Navigate ? Operational
COVID Screening Survey ? Operational
Adobe Acrobat Sign Operational
EMS Event Management System Operational
Campus Services Operational
90 days ago
100.0 % uptime
Today
Enterprise Backup ? Operational
Electronic Locks Operational
SAN (Storage Area Network) ? Operational
help.geneseo.edu (JIRA) ? Operational
Printing (Pharos Cloud) ? Operational
VMWare Infrastructure ? Operational
Telephone Services ? Operational
Software Center (Config Manager) ? Operational
Microsoft Updates Operational
General Announcement ? Operational
Public Virtual Lab ? Operational
90 days ago
100.0 % uptime
Today
Network & Wireless Operational
90 days ago
99.97 % uptime
Today
DNS ? Operational
DHCP ? Operational
Security Devices ? Operational
Residence Hall Wired Connectivity ? Operational
VPN ? Operational
Wireless Connectivity ? Operational
Academic/Administrative Wired Connectivity ? Operational
Internet Connectivity ? Operational
90 days ago
99.99 % uptime
Today
PCI Network ? Operational
90 days ago
99.96 % uptime
Today
Login Services ? Operational
CAS Server ? Operational
SUNY Portal Operational
Active Directory ? Operational
Web Operational
Geneseo Website ? Operational
Wiki ? Operational
MyGeneseo Operational
Wordpress (wp.geneseo.edu) ? Operational
Google Operational
Google Apps Calendar Operational
Google Apps Docs Operational
Google Apps Drive Operational
Google Apps Gmail Operational
Google Apps Sheets Operational
Campus Auxiliary Services (CAS) Operational
FourWinds Digital Signage Operational
GitHub Operational
GitHub Git Operations Operational
GitHub Pull Requests Operational
GitHub Visit www.githubstatus.com for more information Operational
GitHub Webhooks Operational
GitHub API Requests Operational
help.geneseo.edu (JIRA) Operational
Jira Service Management Authentication and User Management Operational
Jira Service Management Automation for Jira Operational
Jira Service Management Jira Service Management Email Requests Operational
Jira Service Management Jira Service Management Web Operational
Jira Service Management Service Portal Operational
CIT Announcement ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Feb 19, 2025

No incidents reported today.

Feb 18, 2025
Resolved - This incident has been resolved.
Feb 18, 16:03 EST
Monitoring - We believe the issues are resolved, but will continue to monitor.
Feb 18, 10:20 EST
Update - We have identified the problem with Xtender and are working to resolve.
Feb 18, 09:39 EST
Investigating - We are investigating sporadic outages with Xtender BDMS.
Feb 18, 09:01 EST
Feb 17, 2025

No incidents reported.

Feb 16, 2025
Completed - The scheduled maintenance has been completed.
Feb 16, 23:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 16, 19:00 EST
Scheduled - Banner and KnightWeb will be upgraded on Sunday evening starting at 7pm. Upgrades should take approximately 3 hours. Banner Admin Pages, KnightWeb, and AppWorx will be unavailable during the upgrades.
Feb 16, 11:12 EST
Completed - The scheduled maintenance has been completed.
Feb 16, 11:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 16, 07:00 EST
Scheduled - Banner and KnightWeb will be upgraded on Sunday evening starting at 7pm. Upgrades should take approximately 3 hours. Banner Admin Pages, KnightWeb, and AppWorx will be unavailable during the upgrades.
Feb 14, 13:07 EST
Feb 15, 2025

No incidents reported.

Feb 14, 2025
Resolved - This incident has been resolved.
Feb 14, 15:59 EST
Update - We are continuing to monitor for any further issues.
Feb 14, 10:56 EST
Monitoring - We identified a problem with our load balancing software and have implemented a fix.

The College website is now operational.

We will continue to monitor.

Feb 14, 10:51 EST
Investigating - The college website is currently not available. We're working to restore service.
Feb 14, 10:29 EST
Feb 13, 2025
Completed - The scheduled maintenance has been completed.
Feb 13, 06:41 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 13, 04:00 EST
Scheduled - We have approved several security and critical updates for all supported versions of Windows and Office. The updates to our Windows servers will likely require a reboot to apply, which should take place at around 4:00am on Thursday, February 13th, 2025.
Feb 12, 16:03 EST
Feb 12, 2025
Resolved - Credit card network connectivity has been restored.
Feb 12, 08:55 EST
Investigating - We are beginning to investigate a report that our credit card processing network is off line. More details by 8:45 am.
Feb 12, 08:05 EST
Completed - The scheduled maintenance has been completed.
Feb 12, 07:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 12, 00:00 EST
Update - We will be undergoing scheduled maintenance during this time.
Jan 27, 08:23 EST
Scheduled - SUNY ITEC will be performing Degree Works and Banner server patching from 12:00AM to 7:00AM EST. Degree Works will be unavailable during this time.
Jan 24, 09:27 EST
Feb 11, 2025

No incidents reported.

Feb 10, 2025

No incidents reported.

Feb 9, 2025

No incidents reported.

Feb 8, 2025

No incidents reported.

Feb 7, 2025
Resolved - Network services and connectivity have been restored in Erie C.
Feb 7, 14:53 EST
Investigating - We are just now aware of and investigating a network outage in all of Erie C. We will share an update as soon as possible, or by 3pm.
Feb 7, 14:26 EST
Feb 6, 2025
Completed - The scheduled maintenance has been completed.
Feb 6, 20:43 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 6, 20:00 EST
Update - We will be undergoing scheduled maintenance during this time.
Feb 6, 16:19 EST
Update - We will be undergoing scheduled maintenance during this time.
Feb 6, 16:10 EST
Scheduled - Banner services, including KnightWeb, will be unavailable during ITEC/SICAS scheduled maintenance on Thursday, 2/6/25 between 8pm and 9pm.
Feb 5, 14:41 EST
Feb 5, 2025

No incidents reported.