CIT Geneseo Status
All Systems Operational

About This Site

Welcome to the SUNY Geneseo Status Page for CIT. Here you will find live and historical data on system up-time and maintenance.

If you are experiencing issues please contact the CIT HelpDesk
Call: 585-245-5588
https://help.geneseo.edu

If you are looking to see if third party services are having issues you can check for their status at the DownDetector site at http://downdetector.com/

Academic Services Operational
Canvas ? Operational
Degree Works Operational
Geneseo Mobile ? Operational
KnightWeb ? Operational
Administrative Systems Operational
APM Advancement Reporting ? Operational
AppWorx ? Operational
Argos ? Operational
Banner ? Operational
Docuware ? Operational
PointNClick Electronic Medical Records ? Operational
Symplicity Residence ? Operational
Xtender - Banner Document Management System ? Operational
Navigate ? Operational
COVID Screening Survey ? Operational
Campus Services Operational
Enterprise Backup ? Operational
Electronic Locks Operational
SAN (Storage Area Network) ? Operational
help.geneseo.edu (JIRA) ? Operational
Printing (PaperCut) ? Operational
VMWare Infrastructure ? Operational
Telephone Services ? Operational
Software Center (Config Manager) ? Operational
Microsoft Updates Operational
General Announcement ? Operational
Network & Wireless Operational
90 days ago
99.98 % uptime
Today
DNS ? Operational
DHCP ? Operational
Security Devices ? Operational
Residence Hall Wired Connectivity ? Operational
VPN ? Operational
Wireless Connectivity ? Operational
Academic/Administrative Wired Connectivity ? Operational
Internet Connectivity ? Operational
90 days ago
99.98 % uptime
Today
Login Services ? Operational
CAS Server ? Operational
SUNY Portal Operational
Active Directory ? Operational
Web Operational
Geneseo Website ? Operational
Wiki ? Operational
MyGeneseo Operational
Wordpress (wp.geneseo.edu) ? Operational
Google Operational
Google Apps Calendar Operational
Google Apps Docs Operational
Google Apps Drive Operational
Google Apps Gmail Operational
Google Apps Sheets Operational
Campus Auxiliary Services (CAS) Operational
FourWinds Digital Signage Operational
Zoom Operational
Zoom Dashboard & Reporting Operational
Zoom Cloud Recording Operational
Zoom Chat Operational
Zoom Meetings Operational
Zoom Phone Operational
Zoom Web Client Operational
Zoom Web Portal Operational
Zoom Download Center Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Jun 22, 2021

No incidents reported today.

Jun 21, 2021

No incidents reported.

Jun 20, 2021

No incidents reported.

Jun 19, 2021

No incidents reported.

Jun 18, 2021

No incidents reported.

Jun 17, 2021

No incidents reported.

Jun 16, 2021
Resolved - This incident has been resolved.
Jun 16, 18:39 EDT
Monitoring - We had to restart the other Banner Admin Pages tomcat server (banadminprod2)
Jun 16, 10:44 EDT
Investigating - We continue to investigate intermittent connection issues with Banner Admin Pages
Jun 16, 10:35 EDT
Resolved - There are no outstanding power issues in the college union.
Jun 16, 13:44 EDT
Monitoring - Facilities Services was able to temporarily power MJ. Services in the union have been restored.
Jun 14, 09:44 EDT
Update - We have started activating an alternate fiber-optic path from South Hall to the Union. We should have service back within the hour.
Jun 14, 09:14 EDT
Identified - Our College Union gets all it's internet service from MJ Dining Hall. There is no power in MJ today as part of a planned campus wide power project. As a result, there is no voice, data, or wifi service in the union.

We are looking into alternate ways to provide internet service to the union or alternate ways to provide power to the network components in MJ. We do not have an estimate of when data service will be back in the union at this time. We will update when we do.
Jun 14, 09:11 EDT
Resolved - Tomcat server restart resolved the issue (banadminprod1)
Jun 16, 09:53 EDT
Investigating - We are investigating intermittent connection issues with Banner Admin Pages
Jun 16, 09:40 EDT
Jun 15, 2021
Resolved - The Degree Works upgrade to version 5.0.4 is complete. Please contact the Help Desk if you experience any issues.
Jun 15, 10:51 EDT
Completed - The scheduled maintenance has been completed.
Jun 15, 10:46 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 14, 06:00 EDT
Scheduled - We will be undergoing scheduled maintenance during this time.
Jun 4, 10:58 EDT
Resolved - To resolve the issue, services have been restarted on one of the Banner Admin Pages servers
Jun 15, 09:44 EDT
Investigating - We are currently investigating intermittent Banner Admin Pages connection issues.
Jun 15, 09:31 EDT
Jun 14, 2021
Jun 13, 2021

No incidents reported.

Jun 12, 2021

No incidents reported.

Jun 11, 2021

No incidents reported.

Jun 10, 2021
Completed - Microsoft Updates have been applied.
Jun 10, 06:11 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 10, 04:01 EDT
Scheduled - We have approved several security and critical updates for all supported versions of Windows and Office. The updates to our Windows servers will likely require a reboot to apply, which should take place at around 4:00am on Thursday, June 10th, 2021.
Jun 9, 13:14 EDT
Jun 9, 2021
Completed - The scheduled maintenance has been completed.
Jun 9, 13:12 EDT
Update - We will be undergoing scheduled maintenance during this time.
Apr 23, 14:40 EDT
Scheduled - We'll be making a minor change to the way our load balancers handle traffic to Knightweb on 4/26 at 7:30a. Users should not experience a service interruption. Please retry your request if you receive an error, and Ask CIT if the error persists.

Specifically, we're telling our load balancer to not compress web pages as they are sent to users. We believe this may be causing some users to get an "Empty Response" error in their web browsers when accessing Knightweb.
Apr 23, 14:39 EDT
Jun 8, 2021

No incidents reported.