CIT Geneseo Status

All Systems Operational

About This Site

Welcome to the SUNY Geneseo Status Page for CIT. Here you will find live and historical data on system up-time and maintenance.

If you are experiencing issues please contact the CIT HelpDesk
Call: 585-245-5588
https://help.geneseo.edu

If you are looking to see if third party services are having issues you can check for their status at the DownDetector site at http://downdetector.com/

Academic Services Operational

Canvas Operational

Degree Works Operational

Geneseo Mobile Operational

KnightWeb Operational

Administrative Systems Operational

APM Advancement Reporting Operational

AppWorx Operational

Argos Operational

Banner Operational

Docuware Operational

PointNClick Electronic Medical Records Operational

Symplicity Residence Operational

Xtender - Banner Document Management System Operational

Campus Services Operational

Enterprise Backup Operational

Electronic Locks Operational

SAN (Storage Area Network) Operational

help.geneseo.edu (JIRA) Operational

Printing Operational

VMWare Infrastructure Operational

Telephone Services Operational

Software Center (SCCM) Operational

Microsoft Updates Operational

General Announcement Operational

Network & Wireless Operational

DNS Operational

DHCP Operational

Security Devices Operational

Residence Hall Wired Connectivity Operational

VPN Operational

Wireless Connectivity Operational

Academic/Administrative Wired Connectivity Operational

CAS Server Operational

SUNY Portal Operational

Active Directory Operational

Web Operational

Geneseo Website Operational

Wiki Operational

MyGeneseo Operational

Wordpress (wp.geneseo.edu) Operational

Google Operational

Google Apps Calendar Operational

Google Apps Docs Operational

Google Apps Drive Operational

Google Apps Gmail Operational

Google Apps Sheets Operational

Campus Auxiliary Services (CAS) Operational

FourWinds Digital Signage Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Dec 14, 2018

No incidents reported today.

Dec 13, 2018

No incidents reported.

Dec 12, 2018

Banner Financial Aid patch install

Completed - The scheduled maintenance has been completed.
Dec 12, 05:27 EST

Scheduled - Banner Financial Aid patch install - impacts pell calc, needs analysis, disbursement, packaging. Appworx will be down during the patch installs.
Dec 11, 13:43 EST

Dec 11, 2018

Banner9 SICAS upgrades

Completed - The scheduled maintenance has been completed.
Dec 11, 04:48 EST

Scheduled - Install latest Banner9 SICAS upgrades. Appworx and Banner9 will be unavailable during the upgrades.
Dec 10, 15:03 EST

Dec 10, 2018

No incidents reported.

Dec 9, 2018

No incidents reported.

Dec 8, 2018

No incidents reported.

Dec 7, 2018

Saratoga Network Outage

Resolved - We have restored network service in Saratoga. All wireless access points and connections are now active.
Dec 7, 14:13 EST

Update - We are installing the new switch now and should have it running by 2pm.
Dec 7, 13:01 EST

Update - Will will not be able to repair the failed network component. We are about to begin preparing a new switch to deploy in Saratoga.
Dec 7, 12:38 EST

Identified - We have determined that a network device that services roughly 25% of Saratoga has failed due to a software issue. We are attempting to replace the bad software now.
Dec 7, 12:15 EST

Investigating - Several wireless access points and wired network connections are off-line in Saratoga. We are investigating now.
Dec 7, 11:26 EST

Dec 6, 2018

SCCM Maintenance

Completed - Maintenance has been completed on SCCM. Software center is now available.
Dec 6, 07:47 EST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 6, 06:00 EST

Scheduled - The main SCCM Server will be undergoing maintenance. During the maintenance, services such as Software Center will be unavailable.
Nov 26, 13:55 EST

Dec 5, 2018

Netapp Storage Area Network Outage

Resolved - This incident has been resolved.
Dec 5, 12:52 EST

Update - We are continuing to work on a fix for this issue.
Dec 5, 12:50 EST

Update - my.geneseo.edu, Argos, and most of the impacted services have been restored. We are continuing to work on cleanup from the incident.
Dec 5, 07:47 EST

Identified - We are continuing to work on the issue. Most services have been restored. We are continuing to work on some services like my.geneseo.edu, APM, and a few others.
Dec 5, 07:29 EST

Investigating - We have a wide-spread server outage occurring related to our NetApp storage service, CIT is currently investigating and trying to resolve the problem.
Dec 5, 06:42 EST

Dec 4, 2018

Banner9 SICAS upgrades

Completed - The scheduled maintenance has been completed.
Dec 4, 05:57 EST

Scheduled - The following Banner9 SICAS upgrades will be installed between 4am and 6am on Tues. 12/4. Banner9 will be unavailable during the upgrades. Appworx will also be down.

Release package includes:

8s19728

8s19718

8s19473

General 9.3.0.3.S1

Student 9.3.0.3.S1

Student 9.3.10.3.E
Dec 3, 15:43 EST

Dec 3, 2018

Banner Forms will be unavailable Monday 12/03 from 6:00 to 6:30

Completed - The scheduled maintenance has been completed.
Dec 3, 07:00 EST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 3, 06:00 EST

Scheduled - I will be applying Weblogic server maintenance.
Dec 2, 17:53 EST

Dec 2, 2018

No incidents reported.

Dec 1, 2018

No incidents reported.

Nov 30, 2018

Banner SIRIS upgrade

Completed - The scheduled maintenance has been completed.
Nov 30, 07:15 EST

Scheduled - The following SIRIS patches will be installed on Thurs 11/29 between 4am and 6am. Appworx will be down.

8s19637

8s19647

8s19709

8s19720

8S19726

8S19734

8s19724
Nov 28, 12:41 EST