CIT Geneseo Status
All Systems Operational

About This Site

Welcome to the SUNY Geneseo Status Page for CIT. Here you will find live and historical data on system up-time and maintenance.

If you are experiencing issues please contact the CIT HelpDesk
Call: 585-245-5588
https://help.geneseo.edu

If you are looking to see if third party services are having issues you can check for their status at the DownDetector site at http://downdetector.com/

Academic Services Operational
Canvas   ? Operational
Degree Works   Operational
Geneseo Mobile   ? Operational
KnightWeb   ? Operational
Administrative Systems Operational
APM Advancement Reporting   ? Operational
AppWorx   ? Operational
Argos   ? Operational
Banner   ? Operational
Docuware   ? Operational
PointNClick Electronic Medical Records   ? Operational
Symplicity Residence   ? Operational
Xtender - Banner Document Management System   ? Operational
Campus Services Operational
Enterprise Backup   ? Operational
Electronic Locks   Operational
SAN (Storage Area Network)   ? Operational
help.geneseo.edu (JIRA)   ? Operational
Printing   ? Operational
VMWare Infrastructure   ? Operational
Telephone Services   ? Operational
Software Center (SCCM)   ? Operational
Microsoft Updates   Operational
General Announcement   ? Operational
Network & Wireless Operational
DNS   ? Operational
DHCP   ? Operational
Security Devices   ? Operational
Residence Hall Wired Connectivity   ? Operational
VPN   ? Operational
Wireless Connectivity   ? Operational
Academic/Administrative Wired Connectivity   ? Operational
Login Services ? Operational
CAS Server   ? Operational
SUNY Portal   Operational
Active Directory   ? Operational
Web Operational
Geneseo Website   ? Operational
Wiki   ? Operational
MyGeneseo   Operational
Wordpress (wp.geneseo.edu)   ? Operational
Google Operational
Google Apps Calendar   Operational
Google Apps Docs   Operational
Google Apps Drive   Operational
Google Apps Gmail   Operational
Google Apps Sheets   Operational
Campus Auxiliary Services (CAS) Operational
FourWinds Digital Signage   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
SCCM 1810 Hotfix Installation Feb 21, 06:00-08:00 EST
We will be applying a hotfix to our SCCM instance. This hotfix addresses a number of potential issues. There will be a new client and console. The client will automatically update on Windows devices. Users of the console will be prompted to install the new version at next launch.
Posted on Feb 7, 10:23 EST
Past Incidents
Feb 18, 2019

No incidents reported today.

Feb 17, 2019

No incidents reported.

Feb 16, 2019
Banner Upgrades
Completed - The Banner Upgrades have been deployed and the Banner 8 and 9 services are available.
Feb 16, 07:10 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 16, 03:00 EST
Scheduled - We will be installing releases and patches for the Banner 9 Admin Pages and Banner 8 forms. Those services will be unavailable during this time. Other Banner related services including Knightweb will not be impacted.
Feb 15, 14:01 EST
Feb 15, 2019

No incidents reported.

Feb 14, 2019
Active Directory Controller Unavailable
Resolved - All Active Directory Controllers are back in service.
Feb 14, 09:24 EST
Identified - One of our Active Directory controllers failed to reenter service after installing Windows Updates this morning. Most services that rely on these controllers automatically failover to a working controller, but some do not. If you are experiencing "unusual" problems this morning, please try restarting your computer to ensure that it selects a healthy Active Directory controller.
Feb 14, 09:21 EST
Microsoft Updates
Completed - The scheduled maintenance has been completed.
Feb 14, 07:58 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 14, 04:00 EST
Scheduled - We have approved several security and critical updates for all supported versions of Windows and Office. The updates to our Windows servers will likely require a reboot to apply, which should take place at around 4:00am on Thursday, February 14th, 2019.
Feb 13, 14:06 EST
Feb 13, 2019
Banner Admin Pages Upgrade
Completed - The scheduled maintenance has been completed.
Feb 13, 04:05 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 13, 03:52 EST
Scheduled - We will be upgrading the Application Navigator module for Banner Admin Pages. There will be a short interruption when the Admin Pages are restarted
Feb 13, 03:52 EST
Feb 12, 2019
DegreeWorks Software Upgrades
Completed - The scheduled maintenance has been completed.
Feb 12, 07:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 12, 04:01 EST
Scheduled - The DegreeWork service will be unavailable from 4-7am on February 12th while software patches are being applied.
Feb 8, 11:37 EST
Feb 11, 2019

No incidents reported.

Feb 10, 2019

No incidents reported.

Feb 9, 2019

No incidents reported.

Feb 8, 2019

No incidents reported.

Feb 7, 2019
Unable to upload files into Canvas
Resolved - This incident has been resolved.
Feb 7, 20:43 EST
Monitoring - A fix has been implemented and we are monitoring the results.
Feb 7, 14:59 EST
Investigating - Some users are unable to upload files into Canvas. Canvas engineers have identified the cause of these file errors and are currently working on deploying a fix that should resolve any file upload errors. We will continue to post updates as they become available. Thank you for your continuing patience.
Feb 7, 14:39 EST
Feb 6, 2019

No incidents reported.

Feb 5, 2019

No incidents reported.

Feb 4, 2019

No incidents reported.

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