SUNY Geneseo Status
All Systems Operational

About This Site

Welcome to the SUNY Geneseo Status Page for CIT. Here you will find live and historical data on system up-time and maintenance.

If you are experiencing issues please contact the CIT HelpDesk
Call: 585-245-5588
https://help.geneseo.edu

If you are looking to see if third party services are having issues you can check for their status at the DownDetector site at http://downdetector.com/

Academic Services Operational
Canvas   ? Operational
Degree Works   Operational
Geneseo Mobile   ? Operational
KnightWeb   ? Operational
Administrative Systems Operational
APM Advancement Reporting   ? Operational
AppWorx   ? Operational
Argos   ? Operational
Banner   ? Operational
Docuware   ? Operational
PointNClick Electronic Medical Records   ? Operational
Symplicity Residence   ? Operational
Xtender - Banner Document Management System   ? Operational
Campus Services Operational
Enterprise Backup   ? Operational
Electronic Locks   Operational
SAN (Storage Area Network)   ? Operational
help.geneseo.edu (JIRA)   ? Operational
Printing   ? Operational
VMWare Infrastructure   ? Operational
Telephone Services   ? Operational
Software Center (SCCM)   ? Operational
Microsoft Updates   Operational
General Announcement   ? Operational
Network & Wireless Operational
DNS   ? Operational
DHCP   ? Operational
Security Devices   ? Operational
Residence Hall Wired Connectivity   ? Operational
VPN   ? Operational
Wireless Connectivity   ? Operational
Academic/Administrative Wired Connectivity   ? Operational
Login Services ? Operational
CAS Server   ? Operational
SUNY Portal   Operational
Active Directory   ? Operational
Web Operational
Geneseo Website   ? Operational
Wiki   ? Operational
MyGeneseo   Operational
Wordpress (wp.geneseo.edu)   ? Operational
Google Operational
Google Apps Calendar   Operational
Google Apps Docs   Operational
Google Apps Drive   Operational
Google Apps Gmail   Operational
Google Apps Sheets   Operational
Campus Auxiliary Services (CAS) Operational
FourWinds Digital Signage   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jul 22, 2018

No incidents reported today.

Jul 21, 2018

No incidents reported.

Jul 20, 2018

No incidents reported.

Jul 19, 2018
Resolved - We had a brief outage with Banner/Knightweb. All services are available again.
Jul 19, 19:38 EDT
Jul 18, 2018
Resolved - We have received notice from ITEC that the DegreeWorks issues have been resolved.
Jul 18, 12:10 EDT
Monitoring - We have not received an official notice from the SUNY hosting team, but the DegreeWorks service does appear to be operational at this point.
Jul 18, 11:03 EDT
Investigating - The DegreeWorks service is unavailable again. The SUNY hosting team is working on restoring it. They currently are estimating it will be available by 10am.
Jul 18, 09:44 EDT
Resolved - The DegreeWorks service has been restored.
Jul 18, 08:10 EDT
Investigating - SUNY ITEC is experiencing server issues that have caused DegreeWorks to be unavailable. ITEC expects to restore service by 8am.
Jul 18, 07:50 EDT
Jul 17, 2018

No incidents reported.

Jul 16, 2018

No incidents reported.

Jul 15, 2018

No incidents reported.

Jul 14, 2018
Completed - The scheduled maintenance has been completed.
Jul 14, 06:30 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 14, 06:00 EDT
Scheduled - Banner 9 Forms will be unavailable on July 14 from 6am to 6:30am for Application Navigator Maintenance
Jul 13, 15:11 EDT
Jul 13, 2018
Resolved - We have completed restarting all MyGeneseo servers.
Jul 13, 15:15 EDT
Investigating - Some users are experiencing a redirect loop when attempting to access https://my.geneseo.edu. We're going to restart that service one server at a time in such a way that the service should remain available. Some users may need to log in again as a result.
Jul 13, 15:00 EDT
Jul 12, 2018
Resolved - The Banner database, KnightWeb, Admin Forms, and AppWorx are now available. We are re-starting AppWorx jobs, which are running successfully. We are continuing to monitor the environment and investigate root cause.
Jul 12, 04:08 EDT
Investigating - Banner database and all services are down. We are investigating.
Jul 12, 03:49 EDT
Jul 11, 2018

No incidents reported.

Jul 10, 2018

No incidents reported.

Jul 9, 2018

No incidents reported.

Jul 8, 2018

No incidents reported.