CIT Geneseo Status
All Systems Operational

About This Site

Welcome to the SUNY Geneseo Status Page for CIT. Here you will find live and historical data on system up-time and maintenance.

If you are experiencing issues please contact the CIT HelpDesk
Call: 585-245-5588
https://help.geneseo.edu

If you are looking to see if third party services are having issues you can check for their status at the DownDetector site at http://downdetector.com/

Academic Services Operational
Canvas ? Operational
Degree Works Operational
Geneseo Mobile ? Operational
KnightWeb ? Operational
Administrative Systems Operational
APM Advancement Reporting ? Operational
AppWorx ? Operational
Argos ? Operational
Banner ? Operational
Docuware ? Operational
PointNClick Electronic Medical Records ? Operational
Symplicity Residence ? Operational
Xtender - Banner Document Management System ? Operational
Navigate ? Operational
COVID Screening Survey ? Operational
Campus Services Operational
Enterprise Backup ? Operational
Electronic Locks Operational
SAN (Storage Area Network) ? Operational
help.geneseo.edu (JIRA) ? Operational
Printing (PaperCut) ? Operational
VMWare Infrastructure ? Operational
Telephone Services ? Operational
Software Center (Config Manager) ? Operational
Microsoft Updates Operational
General Announcement ? Operational
Network & Wireless Operational
90 days ago
99.55 % uptime
Today
DNS ? Operational
DHCP ? Operational
Security Devices ? Operational
Residence Hall Wired Connectivity ? Operational
VPN ? Operational
Wireless Connectivity ? Operational
Academic/Administrative Wired Connectivity ? Operational
Internet Connectivity ? Operational
90 days ago
99.55 % uptime
Today
Login Services ? Operational
CAS Server ? Operational
SUNY Portal Operational
Active Directory ? Operational
Web Operational
Geneseo Website ? Operational
Wiki ? Operational
MyGeneseo Operational
Wordpress (wp.geneseo.edu) ? Operational
Google Operational
Google Apps Calendar Operational
Google Apps Docs Operational
Google Apps Drive Operational
Google Apps Gmail Operational
Google Apps Sheets Operational
Campus Auxiliary Services (CAS) Operational
FourWinds Digital Signage Operational
Zoom Operational
Zoom Dashboard & Reporting Operational
Zoom Cloud Recording Operational
Zoom Chat Operational
Zoom Meetings Operational
Zoom Phone Operational
Zoom Web Client Operational
Zoom Web Portal Operational
Zoom Download Center Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
License Server Restart Scheduled Sep 24, 06:00-06:10 EDT
Our central license server will restart tomorrow morning at 6 am to apply registry changes. Software licenses managed by this server will be unavailable for about 10 minutes as the server restarts.
Posted on Sep 23, 16:29 EDT
Past Incidents
Sep 24, 2021

No incidents reported today.

Sep 23, 2021
Resolved - We believe all the issues related to this morning's maintenance have been resolved.
Sep 23, 15:30 EDT
Investigating - We discovered some problems with specific services following this morning's "VM infrastructure network switch" maintenance. We discovered AppWorx and Active Directory Services were impacted so far. We have resolved the problems we discovered and we are continuing to monitor the situation. Please contact the CIT HelpDesk if you discover any services that are not working as expected.
Sep 23, 08:35 EDT
Completed - The scheduled maintenance has been completed.
Sep 23, 07:01 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 23, 06:00 EDT
Scheduled - We will be upgrading the software on the network switches that provide service to ESX1, Storage 1 and Storage 2. This maintenance has the potential to cause a network outage for any VM hosted on ESX1.
Sep 20, 15:03 EDT
Sep 22, 2021
Resolved - A failed battery backup unit caused a power outage to the network switch. Power has been restored and all services are now operational.
Sep 22, 09:20 EDT
Investigating - We have a network switch down in Newton causing a wireless outage in some of the lecture halls. We are investigating now.
Sep 22, 09:00 EDT
Sep 21, 2021

No incidents reported.

Sep 20, 2021

No incidents reported.

Sep 19, 2021

No incidents reported.

Sep 18, 2021

No incidents reported.

Sep 17, 2021
Resolved - This is officially resolved and printing is stable.
Sep 17, 12:01 EDT
Monitoring - The print server has been rebooted and is again operational. We will continue to monitor jobs and print queues for any other issues.
Sep 17, 09:45 EDT
Investigating - We are experiencing another outage and are currently investigating possible causes.
Sep 17, 09:37 EDT
Monitoring - We have identified the source of the outage as a Windows update installed early this morning. We have since rolled the update back and printing seems to be operational again. Please contact the HelpDesk at 585-245-5588 with any issues. All jobs will need to be resent to the printer. We will continue to monitor jobs and print queues this morning.
Sep 17, 09:04 EDT
Update - We are continuing to investigate this issue.
Sep 17, 08:55 EDT
Investigating - We are currently investigating an outage where users are unable to print successfully.
Sep 17, 08:42 EDT
Resolved - After receiving reports of problems with Web Print, we have resolved an issue preventing Web Print from sending jobs through the PublicToshibas print queue. Web Print services should now be working properly. Please notify us of any further issues.
Sep 17, 07:32 EDT
Sep 16, 2021
Completed - The scheduled maintenance has been completed.
Sep 16, 07:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 16, 04:01 EDT
Scheduled - We have approved several security and critical updates for all supported versions of Windows and Office. The updates to our Windows servers will likely require a reboot to apply, which should take place at around 4:00am on Thursday, September 16th, 2021.
Sep 15, 15:28 EDT
Sep 15, 2021

No incidents reported.

Sep 14, 2021
Completed - The scheduled maintenance has been completed.
Sep 14, 07:30 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 14, 06:30 EDT
Scheduled - One of the disks has failed in the primary server on campus that translates internet names into digital addresses. We will be doing disk repair. Impact to campus should be almost nothing as the backup servers are running properly.
Sep 13, 16:08 EDT
Sep 13, 2021

No incidents reported.

Sep 12, 2021
Completed - The scheduled maintenance has been completed.
Sep 12, 10:06 EDT
Update - With the exception of some SICAS patches, all releases have been installed.
Sep 11, 15:41 EDT
Update - Banner and KnightWeb maintenance has been extended due to issues encountered during the upgrades. We hope to have KnightWeb available by 2pm.
Sep 11, 11:03 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 11, 01:00 EDT
Scheduled - A very large set of Banner upgrades will be installed early Saturday morning. All Banner related services including Banner Admin Pages, KnightWeb, Argos Banner reporting, AppWorks, Xtender, etc. will be unavailable. We hope to be finished by 9am Saturday morning, but some outages may be extended until noon.

Student 8.20.1
Student 8.21
Student 8.21.0.E
General 8.12.0.3.P
General 8.12.0.5.P
General 8.12.0.7.P
General 8.12.0.9.P
Banner Extensibility 9.8
General 8.12.0.10.P
Student 8.20.0.21.P
Student 8.20.0.27.P
Web Tailor 8.9.1.2
Web Tailor 8.9.1.3
Web Tailor 8.9.1.3.E
Student 8.18.0.40.P
Stuweb 8.7.2.10.P
DB Upgrade 9.23
General 8.13.E
General 8.13.S
Student 8.21.S
Student 8.21.0.1 (pcr-000179198_stu8210001)
Student 8.21.0.1.E
Financial Aid 8.40.S
Financial Aid 8.40.0.2.P
Financial Aid 8.40.0.1.P
General 8.13.1
Financial Aid 8.40.1
Financial Aid 8.40.1.1
General 8.13.0.2.P
ARSYS 8.8
ARSYS 8.8.S
StuWeb 8.7.4.S
Student 8.20.0.32.P
Student Admin 9.3.5.5.S
Student 8.21.0.1.P
Student 8.21.1
Student 8.21.1.1 (pcr-000179643_stu8210101)
Student 8.21.1.E
Admin Common 9.3.1.4.S
Application Navigator 3.4
ARSYS 9.3.0.11.S
Admin Common 9.3.25
General 8.13.1.E
BAM - Banner Access Management 9.3.18
General 9.3.20
Financial Aid 9.3.26.1.1
General 8.13.0.1.P
General 9.3.10.2.E
ARSYS 9.3.18
Student 9.3.5.6.S
Student 9.3.10.14.E
Student 9.3.2.4
DB Upgrade 9.23.0.1
Student 8.21.0.2.P
Financial Aid 8.38.0.25.P
General SSB 9.8
Student SSB 9.16.1.1
Student SSB 9.16.1.1.E.1
Registration SSB 9.21
Registration SSB 9.21.E.1
Faculty SSB 9.14
General 8.13.0.3.P
General 8.12.0.13.P
Student 8.21.0.3.P
Financial Aid 8.40.0.3.P
Extensibility 9.9
Student 8.21.0.4.P
Financial Aid 8.40.0.4.P
Sep 9, 10:07 EDT
Sep 11, 2021
Sep 10, 2021

No incidents reported.