SUNY Geneseo Status

All Systems Operational

About This Site

Welcome to the SUNY Geneseo Status Page for CIT. Here you will find live and historical data on system up-time and maintenance.

If you are experiencing issues please contact the CIT HelpDesk
Call: 585-245-5588
https://help.geneseo.edu

If you are looking to see if third party services are having issues you can check for their status at the DownDetector site at http://downdetector.com/

Academic Services Operational

Canvas Operational

Degree Works Operational

Geneseo Mobile Operational

KnightWeb Operational

Administrative Systems Operational

APM Advancement Reporting Operational

AppWorx Operational

Argos Operational

Banner Operational

Docuware Operational

PointNClick Electronic Medical Records Operational

Symplicity Residence Operational

Xtender - Banner Document Management System Operational

Campus Services Operational

Enterprise Backup Operational

Electronic Locks Operational

SAN (Storage Area Network) Operational

help.geneseo.edu (JIRA) Operational

Printing Operational

VMWare Infrastructure Operational

Telephone Services Operational

Software Center (SCCM) Operational

Microsoft Updates Operational

General Announcement Operational

Network & Wireless Operational

DNS Operational

DHCP Operational

Security Devices Operational

Residence Hall Wired Connectivity Operational

VPN Operational

Wireless Connectivity Operational

Academic/Administrative Wired Connectivity Operational

CAS Server Operational

SUNY Portal Operational

Active Directory Operational

Web Operational

Geneseo Website Operational

Wiki Operational

MyGeneseo Operational

Wordpress (wp.geneseo.edu) Operational

Google Operational

Google Apps Calendar Operational

Google Apps Docs Operational

Google Apps Drive Operational

Google Apps Gmail Operational

Google Apps Sheets Operational

Campus Auxiliary Services (CAS) Operational

FourWinds Digital Signage Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Jul 22, 2018

No incidents reported today.

Jul 21, 2018

No incidents reported.

Jul 20, 2018

No incidents reported.

Jul 19, 2018

Banner/KnightWeb available again

Resolved - We had a brief outage with Banner/Knightweb. All services are available again.
Jul 19, 19:38 EDT

Jul 18, 2018

DegreeWorks Service Unavailable again

Resolved - We have received notice from ITEC that the DegreeWorks issues have been resolved.
Jul 18, 12:10 EDT

Monitoring - We have not received an official notice from the SUNY hosting team, but the DegreeWorks service does appear to be operational at this point.
Jul 18, 11:03 EDT

Investigating - The DegreeWorks service is unavailable again. The SUNY hosting team is working on restoring it. They currently are estimating it will be available by 10am.
Jul 18, 09:44 EDT

DegreeWorks unavailable

Resolved - The DegreeWorks service has been restored.
Jul 18, 08:10 EDT

Investigating - SUNY ITEC is experiencing server issues that have caused DegreeWorks to be unavailable. ITEC expects to restore service by 8am.
Jul 18, 07:50 EDT

Jul 17, 2018

No incidents reported.

Jul 16, 2018

No incidents reported.

Jul 15, 2018

No incidents reported.

Jul 14, 2018

Banner 9 Forms Application Navigator Maintenance

Completed - The scheduled maintenance has been completed.
Jul 14, 06:30 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 14, 06:00 EDT

Scheduled - Banner 9 Forms will be unavailable on July 14 from 6am to 6:30am for Application Navigator Maintenance
Jul 13, 15:11 EDT

Jul 13, 2018

MyGeneseo Redirect Loop

Resolved - We have completed restarting all MyGeneseo servers.
Jul 13, 15:15 EDT

Investigating - Some users are experiencing a redirect loop when attempting to access https://my.geneseo.edu. We're going to restart that service one server at a time in such a way that the service should remain available. Some users may need to log in again as a result.
Jul 13, 15:00 EDT

Jul 12, 2018

Banner database and all services are down, including KnightWeb, AppWorx, etc.

Resolved - The Banner database, KnightWeb, Admin Forms, and AppWorx are now available. We are re-starting AppWorx jobs, which are running successfully. We are continuing to monitor the environment and investigate root cause.
Jul 12, 04:08 EDT

Investigating - Banner database and all services are down. We are investigating.
Jul 12, 03:49 EDT

Jul 11, 2018

No incidents reported.

Jul 10, 2018

No incidents reported.

Jul 9, 2018

No incidents reported.

Jul 8, 2018

No incidents reported.