CIT Geneseo Status

All Systems Operational

About This Site

Welcome to the SUNY Geneseo Status Page for CIT. Here you will find live and historical data on system up-time and maintenance.

If you are experiencing issues please contact the CIT HelpDesk
Call: 585-245-5588
https://help.geneseo.edu

If you are looking to see if third party services are having issues you can check for their status at the DownDetector site at http://downdetector.com/

Academic Services Operational

Canvas Operational

Degree Works Operational

Geneseo Mobile Operational

KnightWeb Operational

Administrative Systems Operational

APM Advancement Reporting Operational

AppWorx Operational

Argos Operational

Banner Operational

Docuware Operational

PointNClick Electronic Medical Records Operational

Symplicity Residence Operational

Xtender - Banner Document Management System Operational

Navigate Operational

Campus Services Operational

Enterprise Backup Operational

Electronic Locks Operational

SAN (Storage Area Network) Operational

help.geneseo.edu (JIRA) Operational

Printing Operational

VMWare Infrastructure Operational

Telephone Services Operational

Software Center (SCCM) Operational

Microsoft Updates Operational

General Announcement Operational

Network & Wireless Operational

DNS Operational

DHCP Operational

Security Devices Operational

Residence Hall Wired Connectivity Operational

VPN Operational

Wireless Connectivity Operational

Academic/Administrative Wired Connectivity Operational

CAS Server Operational

SUNY Portal Operational

Active Directory Operational

Web Operational

Geneseo Website Operational

Wiki Operational

MyGeneseo Operational

Wordpress (wp.geneseo.edu) Operational

Google Operational

Google Apps Calendar Operational

Google Apps Docs Operational

Google Apps Drive Operational

Google Apps Gmail Operational

Google Apps Sheets Operational

Campus Auxiliary Services (CAS) Operational

FourWinds Digital Signage Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

Argos upgrade 6.4.1.2240 Apr 7, 05:00-06:00 EDT

Argos will be upgraded to version 6.4.1.2240 on Friday at 5am. Downtime should be less than 30 minutes.
Posted on Mar 31, 17:14 EDT

Past Incidents

Apr 6, 2020

No incidents reported today.

Apr 5, 2020

No incidents reported.

Apr 4, 2020

No incidents reported.

Apr 3, 2020

No incidents reported.

Apr 2, 2020

knightweb service will be temporarily unavailable - Servers are getting OHS connection errors and need to be restarted.

Resolved - This incident has been resolved.
Apr 2, 10:16 EDT

Investigating - We are currently investigating this issue.
Apr 1, 22:12 EDT

Knightweb is available - the servers have been restarted.

Resolved - This incident has been resolved.
Apr 2, 04:53 EDT

Investigating - We are currently investigating this issue.
Apr 1, 22:25 EDT

Apr 1, 2020

Single Sign-On Authorization Server issue

Resolved - This incident has been resolved.
Apr 1, 08:39 EDT

Investigating - An issue with our Single Sign-On Authorization Servers has been identified and is being repaired. Services should be completely restored within 10 minutes.
Apr 1, 08:33 EDT

Mar 31, 2020

No incidents reported.

Mar 30, 2020

We are experiencing a service outage for the CAS Single Sign-On service used by my.geneseo.edu, knightweb, banner, and many other services. We are currently investigating and working to resolve the problem.

Resolved - The service was restored by 7:45 am. We are continuing to research what caused the outage to determine if further action is required.
Mar 30, 08:51 EDT

Investigating - We are currently investigating this issue.
Mar 30, 07:43 EDT

Mar 29, 2020

No incidents reported.

Mar 28, 2020

No incidents reported.

Mar 27, 2020

Authentication Server Issues - Wireless/VPN

Resolved - The campus authentication servers that provide service for eduroam wireless and VPN connections encountered an issue where they were not processing authentication requests. The servers have been restarted and the issue is resolved.
Mar 27, 11:48 EDT

The banapptcprod1,banapptcprod2 and banapptcprod3 servers will be restarted on Friday Mar 27th between 6:15am and 6:45.

Completed - The scheduled maintenance has been completed.
Mar 27, 06:45 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 27, 06:15 EDT

Scheduled - The server restarts will be a sequential rolling start to minimize interruption. Student Self-service, Faculty Self-service and Student Registration applications are the applications.
Mar 26, 13:27 EDT

Mar 26, 2020

No incidents reported.

Mar 25, 2020

No incidents reported.

Mar 24, 2020

LinkedIn Learning SSO Update

Completed - The scheduled maintenance has been completed.
Mar 24, 08:49 EDT

Scheduled - We have changed our LinkedIn Learning settings so that users now authenticate directly to our Microsoft login service. This change should not impact access to LinkedIn Learning.
Mar 24, 08:49 EDT

Banner SSB (KnightWeb) Web Tailor and Financial Aid upgrades

Completed - The scheduled maintenance has been completed.
Mar 24, 04:47 EDT

Scheduled - Web Tailor 8.9.1 and Financial Aid patches will be installed starting at 4am on 3/24/2020.
KnightWeb will be unavailable temporarily during a restart after the upgrades.
Mar 23, 14:14 EDT

Mar 23, 2020

No incidents reported.