CIT Geneseo Status
All Systems Operational

About This Site

Welcome to the SUNY Geneseo Status Page for CIT. Here you will find live and historical data on system up-time and maintenance.

If you have any questions or are experiencing issues please Ask CIT!
Call: 585-245-5588
Submit Request: https://go.geneseo.edu/askcit

If you are looking to see if third party services are having issues you can check for their status at the DownDetector site at http://downdetector.com/

Academic Services Operational
Canvas ? Operational
Degree Works Operational
Geneseo Mobile ? Operational
KnightWeb ? Operational
Administrative Systems Operational
APM Advancement Reporting ? Operational
AppWorx ? Operational
Argos ? Operational
Banner ? Operational
Docuware ? Operational
PointNClick Electronic Medical Records ? Operational
Symplicity Residence ? Operational
Xtender - Banner Document Management System ? Operational
Navigate ? Operational
COVID Screening Survey ? Operational
Campus Services Operational
Enterprise Backup ? Operational
Electronic Locks Operational
SAN (Storage Area Network) ? Operational
help.geneseo.edu (JIRA) ? Operational
Printing (PaperCut) ? Operational
VMWare Infrastructure ? Operational
Telephone Services ? Operational
Software Center (Config Manager) ? Operational
Microsoft Updates Operational
General Announcement ? Operational
Network & Wireless Operational
90 days ago
99.52 % uptime
Today
DNS ? Operational
DHCP ? Operational
Security Devices ? Operational
Residence Hall Wired Connectivity ? Operational
VPN ? Operational
Wireless Connectivity ? Operational
Academic/Administrative Wired Connectivity ? Operational
Internet Connectivity ? Operational
90 days ago
100.0 % uptime
Today
PCI Network ? Operational
90 days ago
99.05 % uptime
Today
Login Services ? Operational
CAS Server ? Operational
SUNY Portal Operational
Active Directory ? Operational
Web Operational
Geneseo Website ? Operational
Wiki ? Operational
MyGeneseo Operational
Wordpress (wp.geneseo.edu) ? Operational
Google Operational
Google Apps Calendar Operational
Google Apps Docs Operational
Google Apps Drive Operational
Google Apps Gmail Operational
Google Apps Sheets Operational
Campus Auxiliary Services (CAS) Operational
FourWinds Digital Signage Operational
Zoom Operational
Zoom Dashboard & Reporting Operational
Zoom Cloud Recording Operational
Zoom Chat Operational
Zoom Meetings Operational
Zoom Phone Operational
Zoom Web Client Operational
Zoom Web Portal Operational
Zoom Download Center Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Scheduled - We need to perform follow on maintenance to the campus network core to finalize the software upgrade performed on 8/16. This will require restarting two components of the core switch which result in two back to back 5 minute outages. The first restart will be at 5am and the second will immediately follow. This is vendor recommended maintenance and they assure the restarts are very quick.
Aug 18, 13:48 EDT
Past Incidents
Aug 19, 2022

No incidents reported today.

Aug 18, 2022
Resolved - The Knightweb Custom Class Roster feature that creates/updates Google Groups is working again, and the backlog of requests for Google Groups has been processed. New requests will be automatically processed each morning at 6am.
Aug 18, 10:48 EDT
Identified - The Google Group feature of Knightweb's Custom Class Roster system, which either creates or updates a Google Group with the current roster for a class, is currently broken. We are targeting the end of the week for a fix, and will update this status with any significant progress.
Aug 16, 13:35 EDT
Completed - The scheduled wireless network maintenance has been completed.
Aug 18, 05:27 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 18, 05:00 EDT
Scheduled - We will be upgrading the wireless network controller software at 05:00 on 8/18. This will cause a brief wireless outage while the controllers reboot.
Aug 15, 16:11 EDT
Aug 17, 2022

No incidents reported.

Aug 16, 2022
Completed - The scheduled maintenance has been completed.
Aug 16, 16:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 16, 06:00 EDT
Scheduled - We are upgrading the network core at 6am on 8/16. Our new network core does upgrades without outages. There will be no outage at the time, we are posting for your information only.
Aug 15, 16:12 EDT
Completed - The scheduled maintenance has been completed.
Aug 16, 06:31 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 16, 05:00 EDT
Scheduled - PaperCut printing will be unavailable between 5am and 6am while we perform database maintenance.
Aug 15, 19:54 EDT
Aug 15, 2022

No incidents reported.

Aug 14, 2022
Completed - Banner security mods are complete
Aug 14, 06:26 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 14, 05:00 EDT
Scheduled - Banner Admin Pages will be unavailable between 5am and 6am on 8/14 for security patching.
Aug 13, 20:12 EDT
Aug 13, 2022
Completed - The scheduled maintenance has been completed.
Aug 13, 06:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 13, 03:02 EDT
Scheduled - We will be undergoing scheduled maintenance during this time.
Aug 12, 20:25 EDT
Completed - KnightWeb security patching is complete.
Aug 13, 05:35 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 13, 03:30 EDT
Scheduled - KnightWeb will be sporadically unavailable during security patching between 3:30AM and 5:30AM on Saturday 8/13.
Aug 12, 17:26 EDT
Aug 12, 2022

No incidents reported.

Aug 11, 2022
Resolved - This incident has been resolved.
Aug 11, 07:33 EDT
Investigating - Docuware will be unavailable for approximately 10 minutes while we restart the database.
Aug 11, 07:24 EDT
Completed - The scheduled maintenance has been completed.
Aug 11, 06:51 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 11, 04:00 EDT
Scheduled - We have approved several security and critical updates for all supported versions of Windows and Office. The updates to our Windows servers will likely require a reboot to apply, which should take place at around 4:00am on Thursday, August 11th.
Aug 10, 14:36 EDT
Aug 10, 2022

No incidents reported.

Aug 9, 2022

No incidents reported.

Aug 8, 2022
Resolved - We have updated the certificate and www.geneseo.edu and my.geneseo.edu are now working properly.
Aug 8, 07:24 EDT
Identified - We are aware of an issue with www.geneseo.edu, my.geneseo.edu, and other geneseo sites saying the certificate has expired. We are working to resolve the issue now.
Aug 8, 07:18 EDT
Aug 7, 2022
Completed - The scheduled maintenance has been completed.
Aug 7, 06:01 EDT
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Aug 7, 03:25 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 7, 03:00 EDT
Scheduled - We will be undergoing scheduled maintenance during this time.
Aug 4, 15:30 EDT
Aug 6, 2022

No incidents reported.

Aug 5, 2022

No incidents reported.