CIT Geneseo Status
All Systems Operational

About This Site

Welcome to the SUNY Geneseo Status Page for CIT. Here you will find live and historical data on system up-time and maintenance.

If you have any questions or are experiencing issues please Ask CIT!
Call: 585-245-5588
Submit Request: https://go.geneseo.edu/askcit

To view the status of SUNY services, visit https://status.suny.edu/ If you are looking to see if third party services are having issues you can check for their status at the DownDetector site at http://downdetector.com/

Academic Services Operational
Brightspace ? Operational
Degree Works Operational
Geneseo Mobile ? Operational
KnightWeb ? Operational
Administrative Systems Operational
APM Advancement Reporting ? Operational
AppWorx ? Operational
Argos ? Operational
Banner ? Operational
Docuware ? Operational
PointNClick Electronic Medical Records ? Operational
Symplicity Residence ? Operational
Xtender - Banner Document Management System ? Operational
Navigate ? Operational
COVID Screening Survey ? Operational
Adobe Acrobat Sign Operational
Campus Services Operational
90 days ago
94.9 % uptime
Today
Enterprise Backup ? Operational
Electronic Locks Operational
SAN (Storage Area Network) ? Operational
help.geneseo.edu (JIRA) ? Operational
Printing (Pharos Cloud) ? Operational
VMWare Infrastructure ? Operational
Telephone Services ? Operational
Software Center (Config Manager) ? Operational
Microsoft Updates Operational
General Announcement ? Operational
Public Virtual Lab ? Operational
90 days ago
94.9 % uptime
Today
Network & Wireless Operational
90 days ago
100.0 % uptime
Today
DNS ? Operational
DHCP ? Operational
Security Devices ? Operational
Residence Hall Wired Connectivity ? Operational
VPN ? Operational
Wireless Connectivity ? Operational
Academic/Administrative Wired Connectivity ? Operational
Internet Connectivity ? Operational
90 days ago
100.0 % uptime
Today
PCI Network ? Operational
90 days ago
100.0 % uptime
Today
Login Services ? Operational
CAS Server ? Operational
SUNY Portal Operational
Active Directory ? Operational
Web Operational
Geneseo Website ? Operational
Wiki ? Operational
MyGeneseo Operational
Wordpress (wp.geneseo.edu) ? Operational
Google Operational
Google Apps Calendar Operational
Google Apps Docs Operational
Google Apps Drive Operational
Google Apps Gmail Operational
Google Apps Sheets Operational
Campus Auxiliary Services (CAS) Operational
FourWinds Digital Signage Operational
GitHub Operational
GitHub Git Operations Operational
GitHub Pull Requests Operational
GitHub Visit www.githubstatus.com for more information Operational
GitHub Webhooks Operational
GitHub API Requests Operational
help.geneseo.edu (JIRA) Operational
Jira Service Management Authentication and User Management Operational
Jira Service Management Automation for Jira Operational
Jira Service Management Jira Service Management Email Requests Operational
Jira Service Management Jira Service Management Web Operational
Jira Service Management Service Portal Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Mar 3, 2024

No incidents reported today.

Mar 2, 2024

No incidents reported.

Mar 1, 2024
Resolved - The slowness that has been affecting the Campus Public Virtual Lab has been resolved. Please let us know if you encounter any further issues with software in the Virtual Lab.
Mar 1, 15:49 EST
Update - The partial outage in the Campus Public Virtual Lab continues. We have determined the problem is in the login process, and have engaged Microsoft support to troubleshoot the issue. Logins will work, but take between 10 and 15 minutes. After that, the virtual lab computers are responsive.
Feb 16, 11:28 EST
Investigating - We have received reports that the Campus Public Virtual Lab is slow and unresponsive in many cases. We are looking into the problem now.
Feb 15, 08:48 EST
Completed - The scheduled maintenance has been completed.
Mar 1, 00:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 29, 20:00 EST
Scheduled - SUNY SICAS will be upgrading our Banner and KnightWeb application software on Thursday evening, 2/29/24. Banner Admin Pages, KnightWeb, Xtender, and Appworx will be unavailable during the upgrades. The following releases and patches will be installed:

General 8.13.0.58.P
StuWeb 8.7.4.6.P
StuWeb 8.7.4.7.P
Arsys 8.12 / 9.3.25.3.1 (pre-req for DB Upgrade 9.33.1)
Finance 8.17 / 8.17.E / 8.18 / 9.3.29.0.5 (pre-req for DB Upgrade 9.33.1)
DB Upgrade: 9.33.1
Extensibility: 9.15
Faculty SSB: 9.23
General SSB: 9.16
Registration SSB: 9.30
Student SSB: 9.25.1
Student Patch 8.21.0.81.P (SSRROLL.PC)
General Self Service 9.16.2
Finance 8.18.0.1
Student 8.29.1.1
Student 9.3.32.2.3
General 8.18.0.2
Arsys 8.12.2
Admin Common 9.3.33.1.1

Feb 28, 11:15 EST
Feb 29, 2024
Feb 28, 2024
Completed - The scheduled maintenance has been completed.
Feb 28, 07:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 28, 04:00 EST
Scheduled - SUNY ITEC will be applying operating system patches to servers that host our Banner and KnightWeb services. Outages may be experienced at any time during this 3 hour window.
Feb 23, 10:02 EST
Feb 27, 2024
Completed - The scheduled maintenance has been completed.
Feb 27, 07:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 27, 04:00 EST
Scheduled - ITEC will be applying operating system patches to servers that host our Banner and KnightWeb services. Outages may be experienced at any time during this 3 hour window.
Feb 23, 10:01 EST
Feb 26, 2024
Resolved - This incident has been resolved.
Feb 26, 12:31 EST
Monitoring - All Xtender issues should be resolved. We will continue to monitor.
Feb 26, 09:50 EST
Investigating - Banner Document Management System (BDMS) - Xtender is not responding. We are investigating.
Feb 26, 09:25 EST
Feb 25, 2024

No incidents reported.

Feb 24, 2024

No incidents reported.

Feb 23, 2024

No incidents reported.

Feb 22, 2024

No incidents reported.

Feb 21, 2024

No incidents reported.

Feb 20, 2024

No incidents reported.

Feb 19, 2024

No incidents reported.

Feb 18, 2024

No incidents reported.