CIT Geneseo Status
All Systems Operational

About This Site

Welcome to the SUNY Geneseo Status Page for CIT. Here you will find live and historical data on system up-time and maintenance.

If you have any questions or are experiencing issues please Ask CIT!
Call: 585-245-5588
Submit Request: https://go.geneseo.edu/askcit

If you are looking to see if third party services are having issues you can check for their status at the DownDetector site at http://downdetector.com/

Uptime over the past 90 days. View historical uptime.
Academic Services Operational
Canvas ? Operational
Degree Works Operational
Geneseo Mobile ? Operational
KnightWeb ? Operational
Administrative Systems Operational
APM Advancement Reporting ? Operational
AppWorx ? Operational
Argos ? Operational
Banner ? Operational
Docuware ? Operational
PointNClick Electronic Medical Records ? Operational
Symplicity Residence ? Operational
Xtender - Banner Document Management System ? Operational
Navigate ? Operational
COVID Screening Survey ? Operational
Campus Services Operational
Enterprise Backup ? Operational
Electronic Locks Operational
SAN (Storage Area Network) ? Operational
help.geneseo.edu (JIRA) ? Operational
Printing (PaperCut) ? Operational
VMWare Infrastructure ? Operational
Telephone Services ? Operational
Software Center (Config Manager) ? Operational
Microsoft Updates Operational
General Announcement ? Operational
Network & Wireless Operational
90 days ago
99.99 % uptime
Today
DNS ? Operational
DHCP ? Operational
Security Devices ? Operational
Residence Hall Wired Connectivity ? Operational
VPN ? Operational
Wireless Connectivity ? Operational
Academic/Administrative Wired Connectivity ? Operational
Internet Connectivity ? Operational
90 days ago
99.99 % uptime
Today
Login Services ? Operational
CAS Server ? Operational
SUNY Portal Operational
Active Directory ? Operational
Web Operational
Geneseo Website ? Operational
Wiki ? Operational
MyGeneseo Operational
Wordpress (wp.geneseo.edu) ? Operational
Google Operational
Google Apps Calendar Operational
Google Apps Docs Operational
Google Apps Drive Operational
Google Apps Gmail Operational
Google Apps Sheets Operational
Campus Auxiliary Services (CAS) Operational
FourWinds Digital Signage Operational
Zoom Operational
Zoom Dashboard & Reporting Operational
Zoom Cloud Recording Operational
Zoom Chat Operational
Zoom Meetings Operational
Zoom Phone Operational
Zoom Web Client Operational
Zoom Web Portal Operational
Zoom Download Center Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Jan 19, 2022
Banner Admin Pages connection issues
Resolved - All servers in the pool for Banner Admin Pages are now responsive
Jan 19, 07:56 EST
Investigating - We are currently investigating Banner Admin Pages connection issues
Jan 19, 07:44 EST
Jan 18, 2022
Windows Server Patch
Completed - The scheduled maintenance has been completed.
Jan 18, 23:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 18, 22:00 EST
Scheduled - We will be applying an emergency patch to our domain controllers to address a bug introduced by the latest Microsoft patches. We will do rolling restarts of the domain controllers so service disruption should be minimal to nonexistent
Jan 18, 15:33 EST
Jan 17, 2022

No incidents reported.

Jan 16, 2022

No incidents reported.

Jan 15, 2022
Upgrade Geneseo Mobile to EllucianMobile v5.5.1 and apply security patches
Completed - The scheduled maintenance has been completed.
Jan 15, 07:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 15, 06:00 EST
Scheduled - We will be upgrading Geneseo Mobile to EllucianMobile v5.5.1 and applying critical security patches. The service will be unavailable during the upgrade
Jan 14, 08:39 EST
Jan 14, 2022

No incidents reported.

Jan 13, 2022
Microsoft Updates
Completed - The scheduled maintenance has been completed.
Jan 13, 07:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 13, 04:00 EST
Scheduled - We have approved several security and critical updates for all supported versions of Windows and Office. The updates to our Windows servers will likely require a reboot to apply, which should take place at around 4:00am on Thursday, January 13th, 2022.
Jan 12, 15:05 EST
Software Upgrade on Campus Wireless Network Controllers
Completed - The scheduled maintenance has been completed.
Jan 13, 05:43 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 13, 05:01 EST
Scheduled - We will be upgrading the software on our wireless network controllers to the latest version. This upgrade brings many bug fixes and security patches.
Jan 11, 15:58 EST
Appworx server maintenance
Completed - The scheduled maintenance has been completed.
Jan 13, 04:57 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 13, 04:39 EST
Scheduled - Appworx and Banner job submission will be unavailable while additional server resources are allocated.
Jan 11, 16:15 EST
Jan 12, 2022
Docuware unavailable
Resolved - This incident has been resolved.
Jan 12, 07:44 EST
Investigating - We have been researching issues with Docuware (related to the database) since approximately 5am. We hope to have services restored shortly.
Jan 12, 07:35 EST
Jan 11, 2022

No incidents reported.

Jan 10, 2022
Docuware services unavailable
Resolved - This incident has been resolved.
Jan 10, 04:36 EST
Investigating - We are researching issues with the Docuware database. Docuware services are unavailable.
Jan 10, 04:28 EST
Jan 9, 2022

No incidents reported.

Jan 8, 2022

No incidents reported.

Jan 7, 2022
Wireless Network Controller Restart
Completed - The wireless network maintenance is now complete. Redundancy has been fully restored and the wireless network is fully operation.
Jan 7, 21:43 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 7, 21:00 EST
Scheduled - We need to restart the campus wireless control servers to fix an issue that is preventing failover redundancy. We are currently operating in a degraded state with no failover protection. This restart will cause a campus wide wireless outage for about 15 minutes. We may need to restart more than once during this time period. This will not impact the campus wired network.
Jan 7, 10:13 EST
Banner Admin Pages connection issues
Resolved - This incident has been resolved.
Jan 7, 07:36 EST
Investigating - We are investigating sporadic Banner Admin Pages connection issues
Jan 7, 07:29 EST
Jan 6, 2022
Banner Admin Pages connection issues
Resolved - This incident has been resolved.
Jan 6, 08:24 EST
Monitoring - A fix has been implemented and we are monitoring the results.
Jan 6, 08:15 EST
Investigating - We are currently investigating issues connecting to Banner Admin Pages.
Jan 6, 08:00 EST
Software upgrade on Campus Firewall and IPS
Completed - The scheduled maintenance has been completed.
Jan 6, 07:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 6, 06:01 EST
Scheduled - We will be upgrading the software on the campus firewall and intrusion prevention system. This is an incremental update that brings bug fixes and security patches.
Jan 4, 09:21 EST
Jan 5, 2022
Banner December Release installation
Completed - The scheduled maintenance has been completed.
Jan 5, 06:33 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 5, 03:30 EST
Scheduled - The Banner December Release is scheduled for installation early Wednesday morning.

The release package contains the following items:

General 8.13.0.11.P (November 2021 Patch Bundle)
General 8.13.0.9.P
Student 8.21.0.12.P
General 8.13.0.12.P
General 9.3.4.1.S
Student 9.3.5.9.S
Student 8.21.0.13.P (GETA SHRTPOP address fix)
Student 8.21.0.16.P (SIRIS)

Banner Admin Pages and Appworx will be unavailable during the upgrades.

https://jira.geneseo.edu/browse/BAN-5775
Dec 29, 12:08 EST
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