CIT Geneseo Status
All Systems Operational

About This Site

Welcome to the SUNY Geneseo Status Page for CIT. Here you will find live and historical data on system up-time and maintenance.

If you are experiencing issues please contact the CIT HelpDesk
Call: 585-245-5588
https://help.geneseo.edu

If you are looking to see if third party services are having issues you can check for their status at the DownDetector site at http://downdetector.com/

Academic Services Operational
Canvas ? Operational
Degree Works Operational
Geneseo Mobile ? Operational
KnightWeb ? Operational
Administrative Systems Operational
APM Advancement Reporting ? Operational
AppWorx ? Operational
Argos ? Operational
Banner ? Operational
Docuware ? Operational
PointNClick Electronic Medical Records ? Operational
Symplicity Residence ? Operational
Xtender - Banner Document Management System ? Operational
Navigate ? Operational
COVID Screening Survey ? Operational
Campus Services Operational
Enterprise Backup ? Operational
Electronic Locks Operational
SAN (Storage Area Network) ? Operational
help.geneseo.edu (JIRA) ? Operational
Printing (PaperCut) ? Operational
VMWare Infrastructure ? Operational
Telephone Services ? Operational
Software Center (Config Manager) ? Operational
Microsoft Updates Operational
General Announcement ? Operational
Network & Wireless Operational
90 days ago
100.0 % uptime
Today
DNS ? Operational
DHCP ? Operational
Security Devices ? Operational
Residence Hall Wired Connectivity ? Operational
VPN ? Operational
Wireless Connectivity ? Operational
Academic/Administrative Wired Connectivity ? Operational
Internet Connectivity ? Operational
90 days ago
100.0 % uptime
Today
Login Services ? Operational
CAS Server ? Operational
SUNY Portal Operational
Active Directory ? Operational
Web Operational
Geneseo Website ? Operational
Wiki ? Operational
MyGeneseo Operational
Wordpress (wp.geneseo.edu) ? Operational
Google Operational
Google Apps Calendar Operational
Google Apps Docs Operational
Google Apps Drive Operational
Google Apps Gmail Operational
Google Apps Sheets Operational
Campus Auxiliary Services (CAS) Operational
FourWinds Digital Signage Operational
Zoom Operational
Zoom Dashboard & Reporting Operational
Zoom Cloud Recording Operational
Zoom Chat Operational
Zoom Meetings Operational
Zoom Phone Operational
Zoom Web Client Operational
Zoom Web Portal Operational
Zoom Download Center Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Apr 11, 2021

No incidents reported today.

Apr 10, 2021

No incidents reported.

Apr 9, 2021

No incidents reported.

Apr 8, 2021

No incidents reported.

Apr 7, 2021

No incidents reported.

Apr 6, 2021

No incidents reported.

Apr 5, 2021

No incidents reported.

Apr 4, 2021

No incidents reported.

Apr 3, 2021

No incidents reported.

Apr 2, 2021

No incidents reported.

Apr 1, 2021
Completed - PaperCut has been successfully updated to version 20.1.3. Printing and Printer Accounting services have been restored.
Apr 1, 06:42 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 1, 06:00 EDT
Scheduled - We will be upgrading PaperCut to the current version of 20.1.3 on Thursday, April 1st, 2021 at 6:00am. Printing and Printer Accounting services may be unavailable during the upgrade, which should take about an hour.
Mar 31, 13:38 EDT
Mar 31, 2021

No incidents reported.

Mar 30, 2021
Completed - The scheduled maintenance has been completed.
Mar 30, 07:57 EDT
Scheduled - The final database maintenance for registration is scheduled for early tomorrow morning. Appworx will be down during part of the maintenance window.
Mar 29, 17:39 EDT
Completed - The scheduled maintenance has been completed.
Mar 30, 04:42 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 30, 04:08 EDT
Scheduled - We will be doing rolling restarts of the KnightWeb/Banner tomcat servers. The service should remain available throughout the maintenance but there might be momentary interruptions.
Mar 30, 04:07 EDT
Mar 29, 2021

No incidents reported.

Mar 28, 2021
Completed - The scheduled maintenance has been completed.
Mar 28, 06:47 EDT
Scheduled - In preparation for advance registration, all Banner/KnightWeb tomcat servers will be restarted early morning on Sunday 3/28.
Mar 27, 11:54 EDT
Completed - We were unable to resolve the problems with the VPN service on the new OS and have reverted to the previous OS version. All load-balanced services, including VPN, are available. We will engage the load balancer vendor support and schedule a new maintenance window to try to get VPN running on the new OS.
Mar 28, 01:30 EDT
Update - Our VPN service did not start correctly on the new OS and is currently unavailable. We're working on resolving this before we upgrade the OS on our secondary load balancer device.
Mar 27, 23:38 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 27, 22:00 EDT
Scheduled - We will be upgrading our load balancer appliances at 10 PM tonight, March 27th. If you experience an error accessing one of the affected services during the upgrade, please wait 30 seconds then try your request again. We do not anticipate more than 2 brief (fewer than 30 seconds) interruptions during the maintenance window, and will update this post with additional information if we're unable to achieve that.
Mar 27, 14:23 EDT