CIT Geneseo Status
All Systems Operational

About This Site

Welcome to the SUNY Geneseo Status Page for CIT. Here you will find live and historical data on system up-time and maintenance.

If you are experiencing issues please contact the CIT HelpDesk
Call: 585-245-5588
https://help.geneseo.edu

If you are looking to see if third party services are having issues you can check for their status at the DownDetector site at http://downdetector.com/

Academic Services Operational
Canvas   ? Operational
Degree Works   Operational
Geneseo Mobile   ? Operational
KnightWeb   ? Operational
Administrative Systems Operational
APM Advancement Reporting   ? Operational
AppWorx   ? Operational
Argos   ? Operational
Banner   ? Operational
Docuware   ? Operational
PointNClick Electronic Medical Records   ? Operational
Symplicity Residence   ? Operational
Xtender - Banner Document Management System   ? Operational
Campus Services Operational
Enterprise Backup   ? Operational
Electronic Locks   Operational
SAN (Storage Area Network)   ? Operational
help.geneseo.edu (JIRA)   ? Operational
Printing   ? Operational
VMWare Infrastructure   ? Operational
Telephone Services   ? Operational
Software Center (SCCM)   ? Operational
Microsoft Updates   Operational
General Announcement   ? Operational
Network & Wireless Operational
DNS   ? Operational
DHCP   ? Operational
Security Devices   ? Operational
Residence Hall Wired Connectivity   ? Operational
VPN   ? Operational
Wireless Connectivity   ? Operational
Academic/Administrative Wired Connectivity   ? Operational
Login Services ? Operational
CAS Server   ? Operational
SUNY Portal   Operational
Active Directory   ? Operational
Web Operational
Geneseo Website   ? Operational
Wiki   ? Operational
MyGeneseo   Operational
Wordpress (wp.geneseo.edu)   ? Operational
Google Operational
Google Apps Calendar   Operational
Google Apps Docs   Operational
Google Apps Drive   Operational
Google Apps Gmail   Operational
Google Apps Sheets   Operational
Campus Auxiliary Services (CAS) Operational
FourWinds Digital Signage   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Dec 14, 2018

No incidents reported today.

Dec 13, 2018

No incidents reported.

Dec 12, 2018
Completed - The scheduled maintenance has been completed.
Dec 12, 05:27 EST
Scheduled - Banner Financial Aid patch install - impacts pell calc, needs analysis, disbursement, packaging. Appworx will be down during the patch installs.
Dec 11, 13:43 EST
Dec 11, 2018
Completed - The scheduled maintenance has been completed.
Dec 11, 04:48 EST
Scheduled - Install latest Banner9 SICAS upgrades. Appworx and Banner9 will be unavailable during the upgrades.
Dec 10, 15:03 EST
Dec 10, 2018

No incidents reported.

Dec 9, 2018

No incidents reported.

Dec 8, 2018

No incidents reported.

Dec 7, 2018
Resolved - We have restored network service in Saratoga. All wireless access points and connections are now active.
Dec 7, 14:13 EST
Update - We are installing the new switch now and should have it running by 2pm.
Dec 7, 13:01 EST
Update - Will will not be able to repair the failed network component. We are about to begin preparing a new switch to deploy in Saratoga.
Dec 7, 12:38 EST
Identified - We have determined that a network device that services roughly 25% of Saratoga has failed due to a software issue. We are attempting to replace the bad software now.
Dec 7, 12:15 EST
Investigating - Several wireless access points and wired network connections are off-line in Saratoga. We are investigating now.
Dec 7, 11:26 EST
Dec 6, 2018
Completed - Maintenance has been completed on SCCM. Software center is now available.
Dec 6, 07:47 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 6, 06:00 EST
Scheduled - The main SCCM Server will be undergoing maintenance. During the maintenance, services such as Software Center will be unavailable.
Nov 26, 13:55 EST
Dec 5, 2018
Resolved - This incident has been resolved.
Dec 5, 12:52 EST
Update - We are continuing to work on a fix for this issue.
Dec 5, 12:50 EST
Update - my.geneseo.edu, Argos, and most of the impacted services have been restored. We are continuing to work on cleanup from the incident.
Dec 5, 07:47 EST
Identified - We are continuing to work on the issue. Most services have been restored. We are continuing to work on some services like my.geneseo.edu, APM, and a few others.
Dec 5, 07:29 EST
Investigating - We have a wide-spread server outage occurring related to our NetApp storage service, CIT is currently investigating and trying to resolve the problem.
Dec 5, 06:42 EST
Dec 4, 2018
Completed - The scheduled maintenance has been completed.
Dec 4, 05:57 EST
Scheduled - The following Banner9 SICAS upgrades will be installed between 4am and 6am on Tues. 12/4. Banner9 will be unavailable during the upgrades. Appworx will also be down.

Release package includes:

8s19728

8s19718

8s19473

General 9.3.0.3.S1

Student 9.3.0.3.S1

Student 9.3.10.3.E
Dec 3, 15:43 EST
Dec 3, 2018
Completed - The scheduled maintenance has been completed.
Dec 3, 07:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 3, 06:00 EST
Scheduled - I will be applying Weblogic server maintenance.
Dec 2, 17:53 EST
Dec 2, 2018

No incidents reported.

Dec 1, 2018

No incidents reported.

Nov 30, 2018
Completed - The scheduled maintenance has been completed.
Nov 30, 07:15 EST
Scheduled - The following SIRIS patches will be installed on Thurs 11/29 between 4am and 6am. Appworx will be down.

8s19637

8s19647

8s19709

8s19720

8S19726

8S19734

8s19724
Nov 28, 12:41 EST