CIT Geneseo Status
All Systems Operational

About This Site

Welcome to the SUNY Geneseo Status Page for CIT. Here you will find live and historical data on system up-time and maintenance.

If you are experiencing issues please contact the CIT HelpDesk
Call: 585-245-5588
https://help.geneseo.edu

If you are looking to see if third party services are having issues you can check for their status at the DownDetector site at http://downdetector.com/

Academic Services Operational
Canvas ? Operational
Degree Works Operational
Geneseo Mobile ? Operational
KnightWeb ? Operational
Administrative Systems Operational
APM Advancement Reporting ? Operational
AppWorx ? Operational
Argos ? Operational
Banner ? Operational
Docuware ? Operational
PointNClick Electronic Medical Records ? Operational
Symplicity Residence ? Operational
Xtender - Banner Document Management System ? Operational
Campus Services Operational
Enterprise Backup ? Operational
Electronic Locks Operational
SAN (Storage Area Network) ? Operational
help.geneseo.edu (JIRA) ? Operational
Printing ? Operational
VMWare Infrastructure ? Operational
Telephone Services ? Operational
Software Center (SCCM) ? Operational
Microsoft Updates Operational
General Announcement ? Operational
Network & Wireless Operational
DNS ? Operational
DHCP ? Operational
Security Devices ? Operational
Residence Hall Wired Connectivity ? Operational
VPN ? Operational
Wireless Connectivity ? Operational
Academic/Administrative Wired Connectivity ? Operational
Login Services ? Operational
CAS Server ? Operational
SUNY Portal Operational
Active Directory ? Operational
Web Operational
Geneseo Website ? Operational
Wiki ? Operational
MyGeneseo Operational
Wordpress (wp.geneseo.edu) ? Operational
Google Operational
Google Apps Calendar Operational
Google Apps Docs Operational
Google Apps Drive Operational
Google Apps Gmail Operational
Google Apps Sheets Operational
Campus Auxiliary Services (CAS) Operational
FourWinds Digital Signage Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Banner Student Accounts upgrades Mar 20, 05:00-06:00 EDT
Banner and Appworx will be unavailable on Tuesday 3/19 between 5-6am as we install new Student Accounts releases ARSYS 9.3.7.1.E and ARSYS 9.3.9
Posted on Mar 18, 10:21 EDT
Past Incidents
Mar 19, 2019

No incidents reported today.

Mar 18, 2019

No incidents reported.

Mar 17, 2019
Completed - The MetroCluster update will need to be rescheduled.
Mar 17, 08:20 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 17, 05:01 EDT
Scheduled - We will be applying a patch to our NetApp MetroCluster on Sunday, March 17th, 2019 at 5:00am to attempt to fix an issue with our monitoring system. We do not anticipate any down time as a result of the patch. The patch should take less than a 2 hours total to install on all nodes of our MetroCluster.
Mar 15, 15:05 EDT
Mar 16, 2019

No incidents reported.

Mar 15, 2019
Completed - The scheduled maintenance has been completed.
Mar 15, 08:03 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 14, 04:00 EDT
Scheduled - We have approved several security and critical updates for all supported versions of Windows and Office. The updates to our Windows servers will likely require a reboot to apply, which should take place at around 4:00am on Thursday, March 14th.
Mar 13, 13:39 EDT
Mar 13, 2019
Resolved - An announcement for the student view was created this morning. This caused the student view unable to activate. Restarting the server resolved the issue.
Mar 13, 10:17 EDT
Investigating - myGeneseo is inaccessible. Some students are seeing an error about uPortal being down. CIT is taking action to bring the system back online.
Mar 13, 10:09 EDT
Resolved - The issue has been resolved and the DegreeWorks service is now available.
Mar 13, 09:29 EDT
Investigating - The DegreeWorks service is currently unavailable. Our SUNY hosting partner is working on resolving the problem now.
Mar 13, 08:18 EDT
Mar 12, 2019

No incidents reported.

Mar 11, 2019

No incidents reported.

Mar 10, 2019

No incidents reported.

Mar 9, 2019

No incidents reported.

Mar 8, 2019
Completed - The Banner Admin Pages updates have been applied and the service is available.
Mar 8, 04:23 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 8, 04:01 EST
Scheduled - We will be applying an update to the Banner 9 Admin Pages tomorrow morning. There will be a brief outage while the service is restarted.
Mar 7, 11:21 EST
Mar 7, 2019

No incidents reported.

Mar 6, 2019

No incidents reported.

Mar 5, 2019

No incidents reported.