CIT Geneseo Status
SCCM 1806 Hotfix Reattempt
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 16, 06:00 EST
Scheduled - We will be reattempting SCCM 1806 Hotfix installation. During the maintenance window, services such as Software Center will be unavailable while the hotfix is being installed.
SUNY Geneseo Wireless Authentication Issues
Monitoring - We believe the wifi issues this afternoon were related to authentication server issues. We think we have the suspect server removed from wifi authentication. WiFI appears to be working now. We are monitoring.
Nov 15, 14:29 EST
Investigating - We are currently investigating an authentication issue with the SUNY Geneseo wireless network.

Users can connect to the eduroam wireless network as a workaround while we troubleshoot this issue.

Please use your entire email address as the password: such as tak8@geneseo.edu
Nov 15, 13:33 EST
Microsoft Updates
Update - Due to some errors with the Windows update server this morning updates will be applied tomorrow morning.
Nov 15, 08:09 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 15, 04:00 EST
Scheduled - We have approved several security and critical updates for all supported versions of Windows and Office. The updates to our Windows servers will likely require a reboot to apply, which should take place at around 4:00am on Thursday, November 14th.

About This Site

Welcome to the SUNY Geneseo Status Page for CIT. Here you will find live and historical data on system up-time and maintenance.

If you are experiencing issues please contact the CIT HelpDesk
Call: 585-245-5588
https://help.geneseo.edu

If you are looking to see if third party services are having issues you can check for their status at the DownDetector site at http://downdetector.com/

Academic Services Operational
Canvas   ? Operational
Degree Works   Operational
Geneseo Mobile   ? Operational
KnightWeb   ? Operational
Administrative Systems Operational
APM Advancement Reporting   ? Operational
AppWorx   ? Operational
Argos   ? Operational
Banner   ? Operational
Docuware   ? Operational
PointNClick Electronic Medical Records   ? Operational
Symplicity Residence   ? Operational
Xtender - Banner Document Management System   ? Operational
Campus Services Under Maintenance
Enterprise Backup   ? Operational
Electronic Locks   Operational
SAN (Storage Area Network)   ? Operational
help.geneseo.edu (JIRA)   ? Operational
Printing   ? Operational
VMWare Infrastructure   ? Operational
Telephone Services   ? Operational
Software Center (SCCM)   ? Under Maintenance
Microsoft Updates   Under Maintenance
General Announcement   ? Operational
Network & Wireless Operational
DNS   ? Operational
DHCP   ? Operational
Security Devices   ? Operational
Residence Hall Wired Connectivity   ? Operational
VPN   ? Operational
Wireless Connectivity   ? Operational
Academic/Administrative Wired Connectivity   ? Operational
Login Services ? Operational
CAS Server   ? Operational
SUNY Portal   Operational
Active Directory   ? Operational
Web Operational
Geneseo Website   ? Operational
Wiki   ? Operational
MyGeneseo   Operational
Wordpress (wp.geneseo.edu)   ? Operational
Google Operational
Google Apps Calendar   Operational
Google Apps Docs   Operational
Google Apps Drive   Operational
Google Apps Gmail   Operational
Google Apps Sheets   Operational
Campus Auxiliary Services (CAS) Operational
FourWinds Digital Signage   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Nov 15, 2018
JIRA Update
Completed - JIRA has been updated successfully. All services are running normally.
Nov 15, 08:07 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 15, 06:00 EST
Scheduled - We will be patching JIRA to address a user impacting bug tomorrow morning. JIRA will be down for approximately 1 hour while we patch it. This is a minor bug fix update moving from 7.12.1 -> 7.12.3.
Nov 14, 14:01 EST
SCCM 1806 Hotfix
Completed - Due to an issue installing Windows Updates on the servers that support SCCM, the installation of the Hotfix has been delayed and will need to be rescheduled. The prerequisite check for the Hotfix has successfully passed.
Nov 15, 08:06 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 15, 06:00 EST
Scheduled - We will be installing SCCM 1806 Hotfix (KB4462978) to resolve a number of issues affecting our current site. During the maintenance window, services such as Software Center will be unavailable while the hotfix is being installed.
Nov 9, 15:02 EST
Nov 14, 2018

No incidents reported.

Nov 13, 2018
Eduroam wireless network now available across campus
Completed - The scheduled maintenance has been completed.
Nov 13, 15:05 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 13, 15:00 EST
Scheduled - The Eduroam wireless network is now available across campus.
Nov 13, 14:56 EST
Nov 12, 2018

No incidents reported.

Nov 11, 2018
Banner8 Forms is now available.
Resolved - Banner8 Forms did not restart as usual this morning. It appears to be due to a certificate expiration.
Nov 11, 18:35 EST
Nov 10, 2018
EMS Server to be restarted
Completed - The scheduled maintenance has been completed.
Nov 10, 07:45 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 10, 07:30 EST
Scheduled - Server is being restarted to allow Windows updates to complete.
Nov 10, 07:25 EST
Banner Extensibility 9.2 upgrade
Completed - The scheduled maintenance has been completed.
Nov 10, 06:58 EST
Scheduled - Deploy Banner Extensibility 9.2. Tomcat restart is required, therefore Banner9 Admin Pages will also be down.
Nov 9, 11:14 EST
Nov 9, 2018
Wireless Network Controller Software Upgrade
Completed - The scheduled maintenance has been completed.
Nov 9, 06:30 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 9, 03:30 EST
Scheduled - We will be upgrading the software on our wireless network controller tomorrow morning at 03:30am. This software upgrade brings bug fixes to help ensure better network stability. There will be a short outage as the controller and all wireless access points restart.
Nov 8, 06:49 EST
Nov 8, 2018

No incidents reported.

Nov 7, 2018

No incidents reported.

Nov 6, 2018

No incidents reported.

Nov 5, 2018
Mathematica License Server Unavailable
Resolved - We have updated our network license for Mathematica. Clients should be able to launch Mathematica again.
Nov 5, 14:07 EST
Investigating - We are investigating reports of people being unable to launch installations of Mathematica that point at our campus license server. The license server process for Mathematica appears to have crashed and will not launch. We are working to restore the license server process now.
Nov 5, 13:36 EST
Nov 4, 2018

No incidents reported.

Nov 3, 2018

No incidents reported.

Nov 2, 2018
Network Outage in Milne @ 11/2/18, 9:15am
Resolved - Milne network services continue to operate normally.
Nov 2, 15:09 EDT
Monitoring - Service has been restored in Milne.

We have replaced the failed network hardware and are monitoring for any outstanding issues that may arise.

We will replaced the failed battery backup system at a later time.
Nov 2, 11:48 EDT
Update - We have identified the cause of the Library network outage. The backup battery system that protects the primary network "switch" in the Room 216 network closet failed. When it failed, it took the switch with it. Both are still dead now. As the primary is down, all the voice, wifi, and wired connections that come from 216 are down. We are working on replacing both at this time. Service should be back within an hour or so.
Nov 2, 09:53 EDT
Investigating - We are researching a network outage in Milne.
Nov 2, 09:18 EDT
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