CIT Geneseo Status
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 02, 2023 - 04:00 EDT
Scheduled - The following Banner releases will be installed early tomorrow morning. Appworx and Banner Admin Pages will be unavailable during the upgrades.
Financial Aid 8.45.2
Financial Aid 9.3.36.0.7
Student 8.21.0.74.P
Financial Aid 9.3.1.10.S

About This Site

Welcome to the SUNY Geneseo Status Page for CIT. Here you will find live and historical data on system up-time and maintenance.

If you have any questions or are experiencing issues please Ask CIT!
Call: 585-245-5588
Submit Request: https://go.geneseo.edu/askcit

If you are looking to see if third party services are having issues you can check for their status at the DownDetector site at http://downdetector.com/

Academic Services Operational
Brightspace
Operational
Degree Works Operational
Geneseo Mobile
Operational
KnightWeb
Operational
Administrative Systems Under Maintenance
APM Advancement Reporting
Operational
AppWorx
Under Maintenance
Argos
Operational
Banner
Under Maintenance
Docuware
Operational
PointNClick Electronic Medical Records
Operational
Symplicity Residence
Operational
Xtender - Banner Document Management System
Operational
Navigate
Operational
COVID Screening Survey
Operational
Adobe Acrobat Sign Operational
Campus Services Operational
90 days ago
99.66 % uptime
Today
Enterprise Backup
Operational
Electronic Locks Operational
SAN (Storage Area Network)
Operational
help.geneseo.edu (JIRA)
Operational
Printing (Pharos Cloud)
Operational
VMWare Infrastructure
Operational
Telephone Services
Operational
Software Center (Config Manager)
Operational
Microsoft Updates Operational
General Announcement
Operational
Public Virtual Lab
Operational
90 days ago
99.66 % uptime
Today
Network & Wireless Operational
90 days ago
99.99 % uptime
Today
DNS
Operational
DHCP
Operational
Security Devices
Operational
Residence Hall Wired Connectivity
Operational
VPN
Operational
Wireless Connectivity
Operational
Academic/Administrative Wired Connectivity
Operational
Internet Connectivity
Operational
90 days ago
99.99 % uptime
Today
PCI Network
Operational
90 days ago
100.0 % uptime
Today
Login Services
Operational
CAS Server
Operational
SUNY Portal Operational
Active Directory
Operational
Web Operational
Geneseo Website
Operational
Wiki
Operational
MyGeneseo Operational
Wordpress (wp.geneseo.edu)
Operational
Google Operational
Google Apps Calendar Operational
Google Apps Docs Operational
Google Apps Drive Operational
Google Apps Gmail Operational
Google Apps Sheets Operational
Campus Auxiliary Services (CAS) Operational
FourWinds Digital Signage Operational
GitHub Operational
GitHub Git Operations Operational
GitHub Pull Requests Operational
GitHub Visit www.githubstatus.com for more information Operational
GitHub Webhooks Operational
GitHub API Requests Operational
help.geneseo.edu (JIRA) Operational
Jira Service Management Authentication and User Management Operational
Jira Service Management Automation for Jira Operational
Jira Service Management Jira Service Management Email Requests Operational
Jira Service Management Jira Service Management Web Operational
Jira Service Management Service Portal Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Oct 2, 2023

Unresolved incident: Banner Financial Aid upgrades.

Oct 1, 2023
Completed - The scheduled maintenance has been completed.
Oct 1, 01:17 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 1, 01:00 EDT
Scheduled - We will be installing required PHP patches on the myGeneseo servers to remediate security vulnerabilities October 1st at 1 am. We will be updating 1 server at a time, so downtime for the myGeneseo Portal should not be noticed.
Sep 29, 11:29 EDT
Sep 30, 2023

No incidents reported.

Sep 29, 2023
Resolved - Our recent changes for the Microsoft Campus Agreement annual contract renewal have caused several licenses and rights to be briefly removed and reapplied. Unfortunately this may have cause an outage at around 10:30 this morning. The issue is now resolved, so if you are seeing any further problems, please contact the CIT HelpDesk for assistance.
Sep 29, 11:16 EDT
Completed - The scheduled maintenance has been completed.
Sep 29, 06:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 29, 03:01 EDT
Scheduled - Appworx will be unavailable between 3am and 6am on Friday 9/29 due to database maintenance.
Sep 28, 13:07 EDT
Sep 28, 2023

No incidents reported.

Sep 27, 2023

No incidents reported.

Sep 26, 2023
Resolved - An issue was identified with Pharos Cloud logins and Pharos Systems was able to resolve the issue.
Sep 26, 08:45 EDT
Investigating - We have received reports of problems authenticating to Pharos to print through Web Print or through the Pharos Secure Release application. Existing connections do not appear to be impacted, but new sign ins are not working at this time. We are investigating the problem and have contacted Pharos support.
Sep 26, 08:11 EDT
Resolved - SMTP server issues have been resolved. Argos and Appworx services have been started.
Sep 26, 06:24 EDT
Investigating - Argos and Appworx services are stopped due to SMTP issues
Sep 26, 04:22 EDT
Sep 25, 2023

No incidents reported.

Sep 24, 2023

No incidents reported.

Sep 23, 2023

No incidents reported.

Sep 22, 2023
Completed - The scheduled maintenance has been completed.
Sep 22, 09:05 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 22, 03:00 EDT
Scheduled - The Banner Finance product will be upgraded early Friday morning, 9/22/23. Banner Admin Pages will be restarted at the end of the upgrades.
Sep 21, 15:31 EDT
Sep 21, 2023

No incidents reported.

Sep 20, 2023

No incidents reported.

Sep 19, 2023

No incidents reported.

Sep 18, 2023
Resolved - All power has been fully restored in Bailey, all our services have also been restored.
Sep 18, 11:37 EDT
Update - We are working on restoring power to the impacted areas shortly. We are working on both a temporary fix and the permanent fix in parallel.
Sep 18, 11:18 EDT
Update - Generator power in Bailey has failed. All our networking equipment in Bailey is on the generator. The outage in the building continues to spread. We are pursuing the power issue now.
Sep 18, 11:00 EDT
Investigating - We are investigating a network outage on the 100s floor of Bailey. Phones, wifi, printing, Internet connectivity all down. Update by 11:15 am.
Sep 18, 10:43 EDT