CIT Geneseo Status

All Systems Operational

About This Site

Welcome to the SUNY Geneseo Status Page for CIT. Here you will find live and historical data on system up-time and maintenance.

If you are experiencing issues please contact the CIT HelpDesk
Call: 585-245-5588
https://help.geneseo.edu

If you are looking to see if third party services are having issues you can check for their status at the DownDetector site at http://downdetector.com/

Academic Services Operational

Canvas Operational

Degree Works Operational

Geneseo Mobile Operational

KnightWeb Operational

Administrative Systems Operational

APM Advancement Reporting Operational

AppWorx Operational

Argos Operational

Banner Operational

Docuware Operational

PointNClick Electronic Medical Records Operational

Symplicity Residence Operational

Xtender - Banner Document Management System Operational

Campus Services Operational

Enterprise Backup Operational

Electronic Locks Operational

SAN (Storage Area Network) Operational

help.geneseo.edu (JIRA) Operational

Printing Operational

VMWare Infrastructure Operational

Telephone Services Operational

Software Center (SCCM) Operational

Microsoft Updates Operational

General Announcement Operational

Network & Wireless Operational

DNS Operational

DHCP Operational

Security Devices Operational

Residence Hall Wired Connectivity Operational

VPN Operational

Wireless Connectivity Operational

Academic/Administrative Wired Connectivity Operational

CAS Server Operational

SUNY Portal Operational

Active Directory Operational

Web Operational

Geneseo Website Operational

Wiki Operational

MyGeneseo Operational

Wordpress (wp.geneseo.edu) Operational

Google Operational

Google Apps Calendar Operational

Google Apps Docs Operational

Google Apps Drive Operational

Google Apps Gmail Operational

Google Apps Sheets Operational

Campus Auxiliary Services (CAS) Operational

FourWinds Digital Signage Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

Banner Student Accounts upgrades Mar 20, 05:00-06:00 EDT

Banner and Appworx will be unavailable on Tuesday 3/19 between 5-6am as we install new Student Accounts releases ARSYS 9.3.7.1.E and ARSYS 9.3.9
Posted on Mar 18, 10:21 EDT

Past Incidents

Mar 19, 2019

No incidents reported today.

Mar 18, 2019

No incidents reported.

Mar 17, 2019

NetApp MetroCluster Patch Installation

Completed - The MetroCluster update will need to be rescheduled.
Mar 17, 08:20 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 17, 05:01 EDT

Scheduled - We will be applying a patch to our NetApp MetroCluster on Sunday, March 17th, 2019 at 5:00am to attempt to fix an issue with our monitoring system. We do not anticipate any down time as a result of the patch. The patch should take less than a 2 hours total to install on all nodes of our MetroCluster.
Mar 15, 15:05 EDT

Mar 16, 2019

No incidents reported.

Mar 15, 2019

Microsoft Updates

Completed - The scheduled maintenance has been completed.
Mar 15, 08:03 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 14, 04:00 EDT

Scheduled - We have approved several security and critical updates for all supported versions of Windows and Office. The updates to our Windows servers will likely require a reboot to apply, which should take place at around 4:00am on Thursday, March 14th.
Mar 13, 13:39 EDT

Mar 13, 2019

myGeneseo Intermittent

Resolved - An announcement for the student view was created this morning. This caused the student view unable to activate. Restarting the server resolved the issue.
Mar 13, 10:17 EDT

Investigating - myGeneseo is inaccessible. Some students are seeing an error about uPortal being down. CIT is taking action to bring the system back online.
Mar 13, 10:09 EDT

DegreeWorks Service Unavailable

Resolved - The issue has been resolved and the DegreeWorks service is now available.
Mar 13, 09:29 EDT

Investigating - The DegreeWorks service is currently unavailable. Our SUNY hosting partner is working on resolving the problem now.
Mar 13, 08:18 EDT

Mar 12, 2019

No incidents reported.

Mar 11, 2019

No incidents reported.

Mar 10, 2019

No incidents reported.

Mar 9, 2019

No incidents reported.

Mar 8, 2019

Banner 9 Admin Page Update

Completed - The Banner Admin Pages updates have been applied and the service is available.
Mar 8, 04:23 EST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 8, 04:01 EST

Scheduled - We will be applying an update to the Banner 9 Admin Pages tomorrow morning. There will be a brief outage while the service is restarted.
Mar 7, 11:21 EST

Mar 7, 2019

No incidents reported.

Mar 6, 2019

No incidents reported.

Mar 5, 2019

No incidents reported.

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