Identified - D2L deployed a hotfix to address the error users were encountering when publishing grades. SUNY has tested and confirmed that users no longer receive an error message when publishing grades.
Please note, this hotfix does not address the issue with sorting by name in the Grades tool. Although both issues are related to the Grades tool, the sorting issue will be addressed in a separate patch that is currently being developed by D2L.
Mar 15, 2025 - 13:33 EDT
Investigating - SUNY Online has both become aware and reproduced an error that occurs when attempting to publish grades and sorting by name in the Grades tool within Brightspace after the March 2025 Release. This issue is not unique to SUNY as other D2L clients are experiencing this issue after this update was applied to all D2L production environments.
As a result, SUNY Online opened a priority 1 ticket with D2L support and ensured that it has been escalated internally via our Technical Account Managers.
We will reach out again with any additional information, including any possible workarounds, as we receive it.
Mar 14, 2025 - 15:39 EDT
Welcome to the SUNY Geneseo Status Page for CIT. Here you will find live and historical data on system up-time and maintenance.
If you have any questions or are experiencing issues please Ask CIT!
Call: 585-245-5588
Submit Request: https://go.geneseo.edu/askcit
To view the status of SUNY services, visit https://status.suny.edu/ If you are looking to see if third party services are having issues you can check for their status at the DownDetector site at http://downdetector.com/
Academic Services
Operational
Brightspace
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Operational
Degree Works
Operational
KnightWeb
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Operational
Administrative Systems
Operational
AppWorx
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Operational
Argos
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Operational
Banner
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Operational
Docuware
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Operational
PointNClick Electronic Medical Records
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Operational
Symplicity Residence
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Operational
Xtender - Banner Document Management System
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Operational
Completed -
The scheduled maintenance has been completed.
Mar 20, 07:05 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 20, 07:00 EDT
Scheduled -
We will be installing security patches for PHP on the Geneseo website to remediate critical security vulnerabilities. There may be a brief disruption as we restart the web servers for the updates to take effect.
Mar 19, 16:15 EDT
Completed -
The scheduled maintenance has been completed.
Mar 17, 06:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 17, 05:00 EDT
Scheduled -
We will be performing an upgrade to our campus firewall during this maintenance window. This will result in a temporary network outage affecting both wired and wireless connectivity across campus.
Mar 12, 09:21 EDT
Resolved -
Our ISP has reported the issue resolved, and several of our users report successful connections.
Mar 13, 15:19 EDT
Monitoring -
Our connection seems to have stabilized and traffic flows are looking normal.
Mar 13, 15:11 EDT
Identified -
One of the internet service providers that we use has notified us they are having an outage. Their outage is causing us to experience issues connecting to some internet services because our connection through them is coming and going, instead of just being down. (If it were down, all our connections would reroute and be successful.)
We will update when we know more.
Mar 13, 14:59 EDT
Completed -
Windows Updates have been applied.
Mar 13, 06:33 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 13, 04:00 EDT
Scheduled -
We have approved several security and critical updates for all supported versions of Windows and Office. The updates to our Windows servers will likely require a reboot to apply, which should take place at around 4:00am on Thursday, March 13th, 2025.
Mar 12, 16:15 EDT
Resolved -
Adobe has resolved the issue.
Mar 10, 13:52 EDT
Investigating -
Mar 10, 2025 10:49 AM (UTC-4) Impact severity: Major Impact scope: Some customers are impacted. Services impacted: Send for Signature(Send for Signature) Environments impacted: Adobe Acrobat Sign North America 1, Adobe Acrobat Sign Europe 1 Impact update: We’ve changed the severity level from minor to major for the availability issue.
Previous updates: Mar 10, 2025 10:39 AM (UTC-4) We’re investigating a performance issue.
Mar 10, 10:56 EDT