CIT Geneseo Status
JIRA Cloud Migration
Update - Data Migration completed today. A lot of clean up is still needed. Permissions have been assigned to projects. Automation and email are still not working. Work is Continuing.
Jul 2, 21:46 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 1, 14:00 EDT
Scheduled - JIRA will be offline starting at 2:00 pm to prepare for our migration to JIRA Cloud over the weekend. JIRA will be offline or intermittently accessible until Tuesday, July 5 at 7:00am. The new location of JIRA will be available at that time.

About This Site

Welcome to the SUNY Geneseo Status Page for CIT. Here you will find live and historical data on system up-time and maintenance.

If you have any questions or are experiencing issues please Ask CIT!
Call: 585-245-5588
Submit Request: https://go.geneseo.edu/askcit

If you are looking to see if third party services are having issues you can check for their status at the DownDetector site at http://downdetector.com/

Uptime over the past 90 days. View historical uptime.
Academic Services Operational
Canvas ? Operational
Degree Works Operational
Geneseo Mobile ? Operational
KnightWeb ? Operational
Administrative Systems Operational
APM Advancement Reporting ? Operational
AppWorx ? Operational
Argos ? Operational
Banner ? Operational
Docuware ? Operational
PointNClick Electronic Medical Records ? Operational
Symplicity Residence ? Operational
Xtender - Banner Document Management System ? Operational
Navigate ? Operational
COVID Screening Survey ? Operational
Campus Services Under Maintenance
Enterprise Backup ? Operational
Electronic Locks Operational
SAN (Storage Area Network) ? Operational
help.geneseo.edu (JIRA) ? Under Maintenance
Printing (PaperCut) ? Operational
VMWare Infrastructure ? Operational
Telephone Services ? Operational
Software Center (Config Manager) ? Operational
Microsoft Updates Operational
General Announcement ? Operational
Network & Wireless Operational
90 days ago
100.0 % uptime
Today
DNS ? Operational
DHCP ? Operational
Security Devices ? Operational
Residence Hall Wired Connectivity ? Operational
VPN ? Operational
Wireless Connectivity ? Operational
Academic/Administrative Wired Connectivity ? Operational
Internet Connectivity ? Operational
90 days ago
100.0 % uptime
Today
PCI Network ? Operational
90 days ago
100.0 % uptime
Today
Login Services ? Operational
CAS Server ? Operational
SUNY Portal Operational
Active Directory ? Operational
Web Operational
Geneseo Website ? Operational
Wiki ? Operational
MyGeneseo Operational
Wordpress (wp.geneseo.edu) ? Operational
Google Operational
Google Apps Calendar Operational
Google Apps Docs Operational
Google Apps Drive Operational
Google Apps Gmail Operational
Google Apps Sheets Operational
Campus Auxiliary Services (CAS) Operational
FourWinds Digital Signage Operational
Zoom Operational
Zoom Dashboard & Reporting Operational
Zoom Cloud Recording Operational
Zoom Chat Operational
Zoom Meetings Operational
Zoom Phone Operational
Zoom Web Client Operational
Zoom Web Portal Operational
Zoom Download Center Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Jul 4, 2022

No incidents reported today.

Jul 3, 2022

No incidents reported.

Jul 2, 2022

Unresolved incident: JIRA Cloud Migration.

Jul 1, 2022
Jun 30, 2022

No incidents reported.

Jun 29, 2022

No incidents reported.

Jun 28, 2022

No incidents reported.

Jun 27, 2022

No incidents reported.

Jun 26, 2022

No incidents reported.

Jun 25, 2022
Eduroam Wireless Network Outage
Resolved - This incident has been resolved.
Jun 25, 08:35 EDT
Monitoring - Eduroam is now operational for all users. The security certificate has been replaced. We will continue to monitor the issue.
Jun 24, 09:27 EDT
Identified - We have identified an expired security certificate with our wireless authentication server. This is preventing some clients from connecting to eduroam. We are currently working on this issue.
Jun 24, 08:15 EDT
Jun 24, 2022
Jun 23, 2022
Gmail/Google authentication issues
Resolved - We have resolved an issue that was preventing many users from signing in to their Geneseo email and Google Workspace accounts. Please let us know if you encounter any further authentication problems.
Jun 23, 07:44 EDT
Banner Admin Pages connection issues
Resolved - This incident has been resolved.
Jun 23, 07:40 EDT
Investigating - We are currently investigating Banner Admin Pages connection issues
Jun 23, 07:31 EDT
Voice Mail Change - VPN Necessary
Completed - The scheduled maintenance has been completed.
Jun 23, 06:35 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 23, 06:30 EDT
Scheduled - At 6:30 am on June 23, we will be changing the security settings on our voice mail server. Starting Thursday, to reach our voice mail server from off campus, you must use VPN.
Jun 21, 14:38 EDT
Jun 22, 2022

No incidents reported.

Jun 21, 2022

No incidents reported.

Jun 20, 2022

No incidents reported.

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