CIT Geneseo Status Status

CIT Geneseo Status

All Systems Operational

About This Site

Welcome to the SUNY Geneseo Status Page for CIT. Here you will find live and historical data on system up-time and maintenance.

If you have any questions or are experiencing issues please Ask CIT!
Call: 585-245-5588
Submit Request: https://go.geneseo.edu/askcit

If you are looking to see if third party services are having issues you can check for their status at the DownDetector site at http://downdetector.com/

Uptime over the past 90 days. View historical uptime.

Academic Services Operational

Canvas Operational

Degree Works Operational

Geneseo Mobile Operational

KnightWeb Operational

Administrative Systems Operational

APM Advancement Reporting Operational

AppWorx Operational

Argos Operational

Banner Operational

Docuware Operational

PointNClick Electronic Medical Records Operational

Symplicity Residence Operational

Xtender - Banner Document Management System Operational

Navigate Operational

COVID Screening Survey Operational

Campus Services Operational

Enterprise Backup Operational

Electronic Locks Operational

SAN (Storage Area Network) Operational

help.geneseo.edu (JIRA) Operational

Printing (PaperCut) Operational

VMWare Infrastructure Operational

Telephone Services Operational

Software Center (Config Manager) Operational

Microsoft Updates Operational

General Announcement Operational

Network & Wireless Operational

90 days ago

99.52 % uptime

Today

DNS Operational

DHCP Operational

Security Devices Operational

Residence Hall Wired Connectivity Operational

VPN Operational

Wireless Connectivity Operational

Academic/Administrative Wired Connectivity Operational

Internet Connectivity Operational

90 days ago

100.0 % uptime

Today

PCI Network Operational

90 days ago

99.05 % uptime

Today

CAS Server Operational

SUNY Portal Operational

Active Directory Operational

Web Operational

Geneseo Website Operational

Wiki Operational

MyGeneseo Operational

Wordpress (wp.geneseo.edu) Operational

Google Operational

Google Apps Calendar Operational

Google Apps Docs Operational

Google Apps Drive Operational

Google Apps Gmail Operational

Google Apps Sheets Operational

Campus Auxiliary Services (CAS) Operational

FourWinds Digital Signage Operational

Zoom Operational

Zoom Dashboard & Reporting Operational

Zoom Cloud Recording Operational

Zoom Chat Operational

Zoom Meetings Operational

Zoom Phone Operational

Zoom Web Client Operational

Zoom Web Portal Operational

Zoom Download Center Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

Network Core Software Upgrade - Additional Maintenance, 8/19, 5am Aug 19, 05:00-06:00 EDT

Scheduled - We need to perform follow on maintenance to the campus network core to finalize the software upgrade performed on 8/16. This will require restarting two components of the core switch which result in two back to back 5 minute outages. The first restart will be at 5am and the second will immediately follow. This is vendor recommended maintenance and they assure the restarts are very quick.
Aug 18, 13:48 EDT

Past Incidents

Aug 19, 2022

No incidents reported today.

Aug 18, 2022

Knightweb Custom Class Roster to Google Group Feature Unavailable

Resolved - The Knightweb Custom Class Roster feature that creates/updates Google Groups is working again, and the backlog of requests for Google Groups has been processed. New requests will be automatically processed each morning at 6am.
Aug 18, 10:48 EDT

Identified - The Google Group feature of Knightweb's Custom Class Roster system, which either creates or updates a Google Group with the current roster for a class, is currently broken. We are targeting the end of the week for a fix, and will update this status with any significant progress.
Aug 16, 13:35 EDT

Wireless Network Controller Software Update - 8/18 at 05:00

Completed - The scheduled wireless network maintenance has been completed.
Aug 18, 05:27 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 18, 05:00 EDT

Scheduled - We will be upgrading the wireless network controller software at 05:00 on 8/18. This will cause a brief wireless outage while the controllers reboot.
Aug 15, 16:11 EDT

Aug 17, 2022

No incidents reported.

Aug 16, 2022

Network Core Software Upgrade, 8/16, 6am

Completed - The scheduled maintenance has been completed.
Aug 16, 16:00 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 16, 06:00 EDT

Scheduled - We are upgrading the network core at 6am on 8/16. Our new network core does upgrades without outages. There will be no outage at the time, we are posting for your information only.
Aug 15, 16:12 EDT

PaperCut database maintenance

Completed - The scheduled maintenance has been completed.
Aug 16, 06:31 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 16, 05:00 EDT

Scheduled - PaperCut printing will be unavailable between 5am and 6am while we perform database maintenance.
Aug 15, 19:54 EDT

Aug 15, 2022

No incidents reported.

Aug 14, 2022

Banner maintenance

Completed - Banner security mods are complete
Aug 14, 06:26 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 14, 05:00 EDT

Scheduled - Banner Admin Pages will be unavailable between 5am and 6am on 8/14 for security patching.
Aug 13, 20:12 EDT

Aug 13, 2022

Drupal maintenance

Completed - The scheduled maintenance has been completed.
Aug 13, 06:00 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 13, 03:02 EDT

Scheduled - We will be undergoing scheduled maintenance during this time.
Aug 12, 20:25 EDT

KnightWeb maintenance

Completed - KnightWeb security patching is complete.
Aug 13, 05:35 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 13, 03:30 EDT

Scheduled - KnightWeb will be sporadically unavailable during security patching between 3:30AM and 5:30AM on Saturday 8/13.
Aug 12, 17:26 EDT

Aug 12, 2022

No incidents reported.

Aug 11, 2022

Docuware database restart

Resolved - This incident has been resolved.
Aug 11, 07:33 EDT

Investigating - Docuware will be unavailable for approximately 10 minutes while we restart the database.
Aug 11, 07:24 EDT

Microsoft Updates

Completed - The scheduled maintenance has been completed.
Aug 11, 06:51 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 11, 04:00 EDT

Scheduled - We have approved several security and critical updates for all supported versions of Windows and Office. The updates to our Windows servers will likely require a reboot to apply, which should take place at around 4:00am on Thursday, August 11th.
Aug 10, 14:36 EDT

Aug 10, 2022

No incidents reported.

Aug 9, 2022

No incidents reported.

Aug 8, 2022

Geneseo Website Certificate Issue

Resolved - We have updated the certificate and www.geneseo.edu and my.geneseo.edu are now working properly.
Aug 8, 07:24 EDT

Identified - We are aware of an issue with www.geneseo.edu, my.geneseo.edu, and other geneseo sites saying the certificate has expired. We are working to resolve the issue now.
Aug 8, 07:18 EDT

Aug 7, 2022

Drupal 9 Upgrade

Completed - The scheduled maintenance has been completed.
Aug 7, 06:01 EDT

Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Aug 7, 03:25 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 7, 03:00 EDT

Scheduled - We will be undergoing scheduled maintenance during this time.
Aug 4, 15:30 EDT

Aug 6, 2022

No incidents reported.

Aug 5, 2022

No incidents reported.

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