SUNY Geneseo Status
Monitoring - The crashed server has been rebooted and we are keeping it in maintenance mode until we are comfortable running production VMs on it again.
Aug 14, 15:48 EDT
Investigating - One of our physical servers that runs a number of server VMs has crashed. It appears all VMs have migrated to other servers. The VMs that were running on the crashed server may have been slow or unresponsive during the migration. We are investigating the crashed server now.
Aug 14, 09:36 EDT

About This Site

Welcome to the SUNY Geneseo Status Page for CIT. Here you will find live and historical data on system up-time and maintenance.

If you are experiencing issues please contact the CIT HelpDesk
Call: 585-245-5588
https://help.geneseo.edu

If you are looking to see if third party services are having issues you can check for their status at the DownDetector site at http://downdetector.com/

Academic Services Operational
Canvas   ? Operational
Degree Works   Operational
Geneseo Mobile   ? Operational
KnightWeb   ? Operational
Administrative Systems Operational
APM Advancement Reporting   ? Operational
AppWorx   ? Operational
Argos   ? Operational
Banner   ? Operational
Docuware   ? Operational
PointNClick Electronic Medical Records   ? Operational
Symplicity Residence   ? Operational
Xtender - Banner Document Management System   ? Operational
Campus Services Degraded Performance
Enterprise Backup   ? Operational
Electronic Locks   Operational
SAN (Storage Area Network)   ? Operational
help.geneseo.edu (JIRA)   ? Operational
Printing   ? Operational
VMWare Infrastructure   ? Degraded Performance
Telephone Services   ? Operational
Software Center (SCCM)   ? Operational
Microsoft Updates   Operational
General Announcement   ? Operational
Network & Wireless Operational
DNS   ? Operational
DHCP   ? Operational
Security Devices   ? Operational
Residence Hall Wired Connectivity   ? Operational
VPN   ? Operational
Wireless Connectivity   ? Operational
Academic/Administrative Wired Connectivity   ? Operational
Login Services ? Operational
CAS Server   ? Operational
SUNY Portal   Operational
Active Directory   ? Operational
Web Operational
Geneseo Website   ? Operational
Wiki   ? Operational
MyGeneseo   Operational
Wordpress (wp.geneseo.edu)   ? Operational
Google Operational
Google Apps Calendar   Operational
Google Apps Docs   Operational
Google Apps Drive   Operational
Google Apps Gmail   Operational
Google Apps Sheets   Operational
Campus Auxiliary Services (CAS) Operational
FourWinds Digital Signage   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Aug 20, 2018

No incidents reported today.

Aug 19, 2018

No incidents reported.

Aug 18, 2018
Completed - After contacting the vendor, we determined that we should not be installing the Ethos DB Upgrade at this time. The BEP database components were installed.
Aug 18, 06:03 EDT
Scheduled - We will be installing some database-only upgrades that will enable Ethos Integration for future products such as CRM Advance and Digarc Curriculum/Catalog solutions. You will not notice any functional changes.

The following releases will be installed:
- Banner Event Publisher 2.0.2 (database-only)
- Ethos API DB Upgrade 9.11
- Student and Integration API 9.10
AppWorx will be down until approximately 8am Saturday morning. After that time, Banner will be generally available as the final release steps are completed.

Banner and KnightWeb performance will be degraded and there may be temporary outages.

APM will be unavailable from 10pm Friday until 2pm on Sunday (ODS pre-preprocessor)
Aug 14, 12:53 EDT
Aug 17, 2018

No incidents reported.

Aug 16, 2018
Resolved - Banner8 Admin forms and KnightWeb logins are now operational
Aug 16, 11:31 EDT
Update - We are also having troubles with KnightWeb logins.
Aug 16, 11:18 EDT
Update - We are continuing to investigate this issue.
Aug 16, 11:17 EDT
Investigating - We are currently investigating an issue with Banner8 Admin forms single sign on. Current Banner8 connections are ok (please do not disconnect.)
Aug 16, 11:09 EDT
Aug 15, 2018
Completed - The scheduled maintenance has been completed.
Aug 15, 08:11 EDT
Scheduled - The following Banner SOT/DegreeWorks and Financial Aid patches will be installed early morning 8/15:
1) 8S19632 - Student Outcome Tracking/DegreeWorks - SSB requires new compliance info text messages
2) 8pcr-000157686 - Financial Aid - new 2017-2018 FISAP regulatory changes
3) 8S19664 - Financial Aid - ROAYLIT
Aug 14, 16:18 EDT
Aug 13, 2018

No incidents reported.

Aug 12, 2018

No incidents reported.

Aug 11, 2018

No incidents reported.

Aug 10, 2018
Resolved - Appworx is back available.
Aug 10, 15:53 EDT
Investigating - Appworx is not available. We are investigating.
Aug 10, 14:04 EDT
Update - The patch to JIRA has completed. All services should be normal again.
Aug 10, 00:02 EDT
Completed - The scheduled maintenance has been completed.
Aug 10, 00:01 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 9, 23:30 EDT
Scheduled - We will be applying a patch to JIRA to fix a bug this evening. The service will need to be restarted once after we patch it.
Aug 9, 14:38 EDT
Aug 9, 2018
Completed - The scheduled maintenance has been completed.
Aug 9, 06:31 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 9, 06:00 EDT
Scheduled - Banner Forms Application Navigator will be unavailable on August 9 from 6am to 6:30am for maintenance.
Aug 8, 16:05 EDT
Aug 8, 2018

No incidents reported.

Aug 7, 2018

No incidents reported.

Aug 6, 2018

No incidents reported.