CIT Geneseo Status
All Systems Operational

About This Site

Welcome to the SUNY Geneseo Status Page for CIT. Here you will find live and historical data on system up-time and maintenance.

If you are experiencing issues please contact the CIT HelpDesk
Call: 585-245-5588
https://help.geneseo.edu

If you are looking to see if third party services are having issues you can check for their status at the DownDetector site at http://downdetector.com/

Academic Services Operational
Canvas ? Operational
Degree Works Operational
Geneseo Mobile ? Operational
KnightWeb ? Operational
Administrative Systems Operational
APM Advancement Reporting ? Operational
AppWorx ? Operational
Argos ? Operational
Banner ? Operational
Docuware ? Operational
PointNClick Electronic Medical Records ? Operational
Symplicity Residence ? Operational
Xtender - Banner Document Management System ? Operational
Navigate ? Operational
Campus Services Operational
Enterprise Backup ? Operational
Electronic Locks Operational
SAN (Storage Area Network) ? Operational
help.geneseo.edu (JIRA) ? Operational
Printing ? Operational
VMWare Infrastructure ? Operational
Telephone Services ? Operational
Software Center (SCCM) ? Operational
Microsoft Updates Operational
General Announcement ? Operational
Network & Wireless Operational
DNS ? Operational
DHCP ? Operational
Security Devices ? Operational
Residence Hall Wired Connectivity ? Operational
VPN ? Operational
Wireless Connectivity ? Operational
Academic/Administrative Wired Connectivity ? Operational
Login Services ? Operational
CAS Server ? Operational
SUNY Portal Operational
Active Directory ? Operational
Web Operational
Geneseo Website ? Operational
Wiki ? Operational
MyGeneseo Operational
Wordpress (wp.geneseo.edu) ? Operational
Google Operational
Google Apps Calendar Operational
Google Apps Docs Operational
Google Apps Drive Operational
Google Apps Gmail Operational
Google Apps Sheets Operational
Campus Auxiliary Services (CAS) Operational
FourWinds Digital Signage Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Argos upgrade 6.4.1.2240 Apr 7, 05:00-06:00 EDT
Argos will be upgraded to version 6.4.1.2240 on Friday at 5am. Downtime should be less than 30 minutes.
Posted on Mar 31, 17:14 EDT
Past Incidents
Apr 6, 2020

No incidents reported today.

Apr 5, 2020

No incidents reported.

Apr 4, 2020

No incidents reported.

Apr 3, 2020

No incidents reported.

Apr 2, 2020
Resolved - This incident has been resolved.
Apr 2, 10:16 EDT
Investigating - We are currently investigating this issue.
Apr 1, 22:12 EDT
Resolved - This incident has been resolved.
Apr 2, 04:53 EDT
Investigating - We are currently investigating this issue.
Apr 1, 22:25 EDT
Apr 1, 2020
Resolved - This incident has been resolved.
Apr 1, 08:39 EDT
Investigating - An issue with our Single Sign-On Authorization Servers has been identified and is being repaired. Services should be completely restored within 10 minutes.
Apr 1, 08:33 EDT
Mar 31, 2020

No incidents reported.

Mar 30, 2020
Resolved - The service was restored by 7:45 am. We are continuing to research what caused the outage to determine if further action is required.
Mar 30, 08:51 EDT
Investigating - We are currently investigating this issue.
Mar 30, 07:43 EDT
Mar 29, 2020

No incidents reported.

Mar 28, 2020

No incidents reported.

Mar 27, 2020
Resolved - The campus authentication servers that provide service for eduroam wireless and VPN connections encountered an issue where they were not processing authentication requests. The servers have been restarted and the issue is resolved.
Mar 27, 11:48 EDT
Completed - The scheduled maintenance has been completed.
Mar 27, 06:45 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 27, 06:15 EDT
Scheduled - The server restarts will be a sequential rolling start to minimize interruption. Student Self-service, Faculty Self-service and Student Registration applications are the applications.
Mar 26, 13:27 EDT
Mar 26, 2020

No incidents reported.

Mar 25, 2020

No incidents reported.

Mar 24, 2020
Completed - The scheduled maintenance has been completed.
Mar 24, 08:49 EDT
Scheduled - We have changed our LinkedIn Learning settings so that users now authenticate directly to our Microsoft login service. This change should not impact access to LinkedIn Learning.
Mar 24, 08:49 EDT
Completed - The scheduled maintenance has been completed.
Mar 24, 04:47 EDT
Scheduled - Web Tailor 8.9.1 and Financial Aid patches will be installed starting at 4am on 3/24/2020.
KnightWeb will be unavailable temporarily during a restart after the upgrades.
Mar 23, 14:14 EDT
Mar 23, 2020

No incidents reported.