CIT Geneseo Status
All Systems Operational

About This Site

Welcome to the SUNY Geneseo Status Page for CIT. Here you will find live and historical data on system up-time and maintenance.

If you are experiencing issues please contact the CIT HelpDesk
Call: 585-245-5588
https://help.geneseo.edu

If you are looking to see if third party services are having issues you can check for their status at the DownDetector site at http://downdetector.com/

Academic Services Operational
Canvas ? Operational
Degree Works Operational
Geneseo Mobile ? Operational
KnightWeb ? Operational
Administrative Systems Operational
APM Advancement Reporting ? Operational
AppWorx ? Operational
Argos ? Operational
Banner ? Operational
Docuware ? Operational
PointNClick Electronic Medical Records ? Operational
Symplicity Residence ? Operational
Xtender - Banner Document Management System ? Operational
Campus Services Operational
Enterprise Backup ? Operational
Electronic Locks Operational
SAN (Storage Area Network) ? Operational
help.geneseo.edu (JIRA) ? Operational
Printing ? Operational
VMWare Infrastructure ? Operational
Telephone Services ? Operational
Software Center (SCCM) ? Operational
Microsoft Updates Operational
General Announcement ? Operational
Network & Wireless Operational
DNS ? Operational
DHCP ? Operational
Security Devices ? Operational
Residence Hall Wired Connectivity ? Operational
VPN ? Operational
Wireless Connectivity ? Operational
Academic/Administrative Wired Connectivity ? Operational
Login Services ? Operational
CAS Server ? Operational
SUNY Portal Operational
Active Directory ? Operational
Web Operational
Geneseo Website ? Operational
Wiki ? Operational
MyGeneseo Operational
Wordpress (wp.geneseo.edu) ? Operational
Google Operational
Google Apps Calendar Operational
Google Apps Docs Operational
Google Apps Drive Operational
Google Apps Gmail Operational
Google Apps Sheets Operational
Campus Auxiliary Services (CAS) Operational
FourWinds Digital Signage Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Cisco field notice requires a software update to our voice/telephone servers. You may experience a brief outage when telephone stations fail over to redundant servers during the upgrade process. Scheduled for Thursday June 6, 2019 at 06:00am.
Posted on May 22, 11:52 EDT
Past Incidents
May 25, 2019

No incidents reported today.

May 24, 2019
Resolved - This incident has been resolved.
May 24, 07:44 EDT
Update - We are again suffering inconsistent in and outbound call behavior - our phone company is aware and they are working on it.
May 23, 10:56 EDT
Monitoring - Calls are again properly passing to and from campus.

Our provider was short on details but they did note that there was a circuit issue between their network and the campus.

We are still monitoring the issue.
May 23, 08:33 EDT
Investigating - Normal telephone calls are not properly coming into and leaving campus. We are researching the problem now.
May 23, 08:27 EDT
May 23, 2019
Completed - The scheduled maintenance has been completed.
May 23, 07:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 23, 05:00 EDT
Scheduled - We will be performing maintenance on the server that provides authentication services to the gPlay, Guest and Eduroam wireless networks. During this time devices will not be able to use those wireless networks. The SUNY Geneseo wireless network will not be effected during this time.
May 21, 08:31 EDT
Completed - Windows and Office Updates have been installed and the affected Windows servers have been restarted.
May 23, 06:19 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 23, 04:01 EDT
Scheduled - We have approved several security and critical updates for all supported versions of Windows and Office. The updates to our Windows servers will likely require a reboot to apply, which should take place at around 4:00am on Thursday, May 23rd, 2019.
May 22, 14:38 EDT
May 22, 2019
Completed - The scheduled maintenance has been completed.
May 22, 18:40 EDT
Scheduled - The Banner Admin Pages servers will be rebooted and server cache cleared at 7pm tonight. We hope this resolves some odd behavior that some people are experiencing.
May 22, 14:31 EDT
Resolved - After the server was restarted this morning one of the processes became "stuck" and subsequently caused the outage. This is a known "bug" documented by the vendor and we were able to install a vendor provided software patch to fix this issue. The Guest network and mydevices.geneseo.edu portal are now operational.
May 22, 14:13 EDT
Investigating - The Geneseo Guest wireless network registration portal and the mydevices.geneseo.edu portal is not working.
May 22, 12:01 EDT
Completed - The scheduled maintenance has been completed.
May 22, 07:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 22, 06:01 EDT
Scheduled - We will be performing maintenance on the server that provides authentication services to the gPlay, Guest and Eduroam wireless networks. During this time devices will not be able to use those wireless networks. The SUNY Geneseo wireless network will not be effected during this time.
May 21, 08:30 EDT
May 21, 2019

No incidents reported.

May 20, 2019

No incidents reported.

May 19, 2019

No incidents reported.

May 18, 2019

No incidents reported.

May 17, 2019

No incidents reported.

May 16, 2019
Resolved - The website is fully operational again and website editors are able to update pages.
May 16, 08:38 EDT
Update - Website editors are still unable to edit web pages. We are continuing to work on the problem, but do not have an estimate on when it might be solved. If we cannot resolve it today we will be reverting the system tomorrow morning at 3am. The website would be unavailable during this restore. Contact the CIT Help Desk if you have any urgent website updates.
May 15, 14:09 EDT
Update - Website editors are still not able to edit the website pages. We are continuing to work on the issue and will post a new update at 1pm unless the issue becomes resolved prior to that time. Please contact the CIT HelpDesk if you have any urgent website updates that need to be completed.
May 15, 10:46 EDT
Update - The website is rendering now, but editors are not able to edit pages. We are continuing to work on the issue and will post an update at 10am unless it is resolved before that time.
May 15, 09:06 EDT
Investigating - The Geneseo website is currently unavailable. We're looking into the problem.
May 15, 07:21 EDT
May 15, 2019
Completed - The scheduled maintenance has been completed.
May 15, 06:20 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 15, 05:00 EDT
Scheduled - We will be undergoing maintenance of website. We apologies for any inconvenience this may cause.
May 14, 15:57 EDT
May 14, 2019

No incidents reported.

May 13, 2019

No incidents reported.

May 12, 2019

No incidents reported.

May 11, 2019

No incidents reported.