CIT Geneseo Status

Microsoft Updates

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 21, 04:00 EST

Scheduled - We have approved several security and critical updates for all supported versions of Windows and Office. The updates to our Windows servers will likely require a reboot to apply, which should take place at around 4:00am on Thursday, November 21st, 2019.

About This Site

Welcome to the SUNY Geneseo Status Page for CIT. Here you will find live and historical data on system up-time and maintenance.

If you are experiencing issues please contact the CIT HelpDesk
Call: 585-245-5588
https://help.geneseo.edu

If you are looking to see if third party services are having issues you can check for their status at the DownDetector site at http://downdetector.com/

Academic Services Operational

Canvas Operational

Degree Works Operational

Geneseo Mobile Operational

KnightWeb Operational

Administrative Systems Operational

APM Advancement Reporting Operational

AppWorx Operational

Argos Operational

Banner Operational

Docuware Operational

PointNClick Electronic Medical Records Operational

Symplicity Residence Operational

Xtender - Banner Document Management System Operational

Campus Services Under Maintenance

Enterprise Backup Operational

Electronic Locks Operational

SAN (Storage Area Network) Operational

help.geneseo.edu (JIRA) Operational

Printing Operational

VMWare Infrastructure Operational

Telephone Services Operational

Software Center (SCCM) Operational

Microsoft Updates Under Maintenance

General Announcement Operational

Network & Wireless Operational

DNS Operational

DHCP Operational

Security Devices Operational

Residence Hall Wired Connectivity Operational

VPN Operational

Wireless Connectivity Operational

Academic/Administrative Wired Connectivity Operational

CAS Server Operational

SUNY Portal Operational

Active Directory Operational

Web Operational

Geneseo Website Operational

Wiki Operational

MyGeneseo Operational

Wordpress (wp.geneseo.edu) Operational

Google Operational

Google Apps Calendar Operational

Google Apps Docs Operational

Google Apps Drive Operational

Google Apps Gmail Operational

Google Apps Sheets Operational

Campus Auxiliary Services (CAS) Operational

FourWinds Digital Signage Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Dec 7, 2019

No incidents reported today.

Dec 6, 2019

No incidents reported.

Dec 5, 2019

Appworx down during Banner database maintenance

Completed - Appworx is up. Banner database maintenance continues.
Dec 5, 07:39 EST

Scheduled - Appworx will be down during Banner db maintenance. The Banner database will remain available, but performance will be negatively impacted, especially for sort operations.
Dec 4, 18:54 EST

Dec 4, 2019

No incidents reported.

Dec 3, 2019

No incidents reported.

Dec 2, 2019

Geneseo website (www.geneseo.edu) Unavailable

Resolved - The incident has been resolved and the website is working again.
Dec 2, 10:16 EST

Investigating - The Geneseo website is unavailable. We are currently investigating the cause.
Dec 2, 10:09 EST

Dec 1, 2019

No incidents reported.

Nov 30, 2019

No incidents reported.

Nov 29, 2019

No incidents reported.

Nov 28, 2019

No incidents reported.

Nov 27, 2019

Campus Firewall Restart Planned for Wednesday, 11/27 @ 5:45am, 10 minute Internet outage expected

Completed - The scheduled maintenance has been completed.
Nov 27, 06:00 EST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 27, 05:45 EST

Scheduled - Our campus security firewall must be reloaded to install an update that addresses a security vulnerability that was announced today. We will reload at 5:45am on Wednesday morning. Full service should be back before 6:00am.
Nov 25, 14:56 EST

Nov 26, 2019

No incidents reported.

Nov 25, 2019

No incidents reported.

Nov 24, 2019

No incidents reported.

Nov 23, 2019

Banner upgrades

Completed - The scheduled maintenance has been completed.
Nov 23, 13:14 EST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 23, 04:26 EST

Scheduled - Banner Admin Pages and Appworx will be unavailable on Saturday 11/23 while we perform a large number of upgrades. Releases to be installed include:

Student 8.18.S

Student 9.3.15

Registration SSB 9.14

Registration SSB 9.14.0.1

DB Common 9.17.0.1

Extensibility 9.4.0.1

General 8.11.2

Student 8.18.1S

Admin Common 9.3.18.2

Student 9.3.16

AR 8.5.5

AR 8.5.6

AR 9.3.12

AR 9.3.13.0.2

AR 9.3.7.2.E

General 9.3.1.3.S1

Student 9.3.10.9.E

Student 9.3.2.1.S.1

Student 9.3.2.2.S.1

General 8s19940

Student 9.3.2.3.S.1

Finaid 9.3.0.1E

Finaid 9.3.0.6.S.1

Finaid 9.3.17.1.1

Finaid patch 8s19784
Finaid patch 8s19917

Finaid patch s19937

Finaid patch 8s8s19929

AR patch 8pcr-000170388
Nov 22, 15:57 EST

Group Menu and Group Module Update

Resolved - We are continuing to investigate this issue.
Nov 23, 09:06 EST

Update - We are continuing to investigate this issue.
Nov 23, 09:05 EST

Investigating - The group menu and group modules will be undergoing upgrades on the site. Down time may occur during upgrade.
Nov 23, 05:00 EST

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