CIT Geneseo Status
All Systems Operational

About This Site

Welcome to the SUNY Geneseo Status Page for CIT. Here you will find live and historical data on system up-time and maintenance.

If you are experiencing issues please contact the CIT HelpDesk
Call: 585-245-5588
https://help.geneseo.edu

If you are looking to see if third party services are having issues you can check for their status at the DownDetector site at http://downdetector.com/

Uptime over the past 90 days. View historical uptime.
Academic Services Operational
Canvas ? Operational
Degree Works Operational
Geneseo Mobile ? Operational
KnightWeb ? Operational
Administrative Systems Operational
APM Advancement Reporting ? Operational
AppWorx ? Operational
Argos ? Operational
Banner ? Operational
Docuware ? Operational
PointNClick Electronic Medical Records ? Operational
Symplicity Residence ? Operational
Xtender - Banner Document Management System ? Operational
Navigate ? Operational
COVID Screening Survey ? Operational
Campus Services Operational
Enterprise Backup ? Operational
Electronic Locks Operational
SAN (Storage Area Network) ? Operational
help.geneseo.edu (JIRA) ? Operational
Printing (PaperCut) ? Operational
VMWare Infrastructure ? Operational
Telephone Services ? Operational
Software Center (Config Manager) ? Operational
Microsoft Updates Operational
General Announcement ? Operational
Network & Wireless Operational
90 days ago
99.91 % uptime
Today
DNS ? Operational
DHCP ? Operational
Security Devices ? Operational
Residence Hall Wired Connectivity ? Operational
VPN ? Operational
Wireless Connectivity ? Operational
Academic/Administrative Wired Connectivity ? Operational
Internet Connectivity ? Operational
90 days ago
99.91 % uptime
Today
Login Services ? Operational
CAS Server ? Operational
SUNY Portal Operational
Active Directory ? Operational
Web Operational
Geneseo Website ? Operational
Wiki ? Operational
MyGeneseo Operational
Wordpress (wp.geneseo.edu) ? Operational
Google Operational
Google Apps Calendar Operational
Google Apps Docs Operational
Google Apps Drive Operational
Google Apps Gmail Operational
Google Apps Sheets Operational
Campus Auxiliary Services (CAS) Operational
FourWinds Digital Signage Operational
Zoom Operational
Zoom Dashboard & Reporting Operational
Zoom Cloud Recording Operational
Zoom Chat Operational
Zoom Meetings Operational
Zoom Phone Operational
Zoom Web Client Operational
Zoom Web Portal Operational
Zoom Download Center Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Jul 25, 2021

No incidents reported today.

Jul 24, 2021

No incidents reported.

Jul 23, 2021

No incidents reported.

Jul 22, 2021

No incidents reported.

Jul 21, 2021
Voice/Telephone Outage in some buildings
Resolved - Voice service remains stable.
Jul 21, 14:25 EDT
Monitoring - We have found a network core issue with the virtual network that feeds phones in several buildings. We have corrected the issue. Phones should return to normal now.
Jul 21, 09:34 EDT
Investigating - We are just aware of and now investigating a phone outage issue in some buildings. We will update by 10am with more information.
Jul 21, 09:28 EDT
Jul 20, 2021

No incidents reported.

Jul 19, 2021

No incidents reported.

Jul 18, 2021

No incidents reported.

Jul 17, 2021

No incidents reported.

Jul 16, 2021

No incidents reported.

Jul 15, 2021
Banner Admin Pages intermittent connection issues
Resolved - This incident has been resolved.
Jul 15, 12:15 EDT
Investigating - Currently researching Banner Admin Pages intermittent connection issues
Jul 15, 12:15 EDT
Jul 14, 2021
Microsoft Updates
Completed - The scheduled maintenance has been completed.
Jul 14, 08:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 14, 04:01 EDT
Scheduled - *NOTICE* of date change, Windows updates will happen on Wednesday July 14th. (This is a repeat of a status notice that was published on the wrong day this week-end, these are happening Wednesday morning as stated)

We have approved several security and critical updates for all supported versions of Windows and Office. The updates to our Windows servers will likely require a reboot to apply, which should take place at around 4:00am on *Wednesday*, July 14th.
Jul 12, 08:20 EDT
Jul 13, 2021
Banner Admin Pages intermittent connection issues
Resolved - Tomcat restart of banadminprod1 corrected the issue.
Jul 13, 11:10 EDT
Investigating - We are investigating intermittent connection issues with Banner Admin Pages
Jul 13, 11:04 EDT
Campus Voice Mail System Restart, 6am on July 13
Completed - The scheduled maintenance has been completed.
Jul 13, 06:30 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 13, 06:00 EDT
Scheduled - We are planning to restart our voice mail server at 6am on July 13. Voice mail will be unavailable from 6am-6:15 am.
Jul 12, 15:32 EDT
Banner Financial Aid patches
Completed - The scheduled maintenance has been completed.
Jul 13, 05:59 EDT
Scheduled - Banner Financial Aid patches have been approved for:
FADs
Comprehensive Student Status Listing
Slate import of Financial Aid Plan

Appworx, job submission and advanced queueing will be down during the upgrades.

for reference:
https://jira.geneseo.edu/browse/BAN-5284
https://jira.geneseo.edu/browse/BAN-5274
Jul 12, 15:03 EDT
Jul 12, 2021
Office 365 Update
Completed - The scheduled maintenance has been completed.
Jul 12, 10:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 12, 09:00 EDT
Scheduled - On Monday July 12th, Office 365 is scheduled to update on all college-owned Windows computers. The software will install silently and without interruption. Security patches and bug fixes are the primary purpose of the update. Most users will only notice minor changes with this version. See this document (https://wiki.geneseo.edu/x/9YNsBg) for more information on Office 365.

If you have any questions or concerns about this change, Ask CIT. Call 585-245-5588, chat (https://remotehelp.geneseo.edu/), or submit a request (https://jira.geneseo.edu/servicedesk/customer/portal/2/create/33), and we'll be happy to assist you.
Jul 6, 15:25 EDT
Jul 11, 2021
Microsoft Updates
Completed - The scheduled maintenance has been completed.
Jul 11, 08:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 11, 04:00 EDT
Scheduled - *NOTICE* of date change, Windows updates will happen on Wednesday July 14th.

We have approved several security and critical updates for all supported versions of Windows and Office. The updates to our Windows servers will likely require a reboot to apply, which should take place at around 4:00am on *Wednesday*, July 14th.
Jul 9, 10:52 EDT
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