Some users unable to connect to eduroam wifi

Incident Report for CIT Geneseo Status

Resolved

Wireless service continues to operate normally.
Posted Mar 28, 2024 - 12:14 EDT

Monitoring

Auth server has been rebooted and is now operational. We will continue to monitor the performance.
Posted Mar 27, 2024 - 10:44 EDT

Identified

One of our wifi authentication servers is responding very slowly to computer connection requests. We are diagnosing now.
Posted Mar 27, 2024 - 10:40 EDT

Investigating

We are receiving reports that some users are unable to connect to the eduroam wifi network. We are investigating.
Posted Mar 27, 2024 - 10:39 EDT
This incident affected: Network & Wireless (Wireless Connectivity).
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