Windows Eduroam Connection Issues

Incident Report for CIT Geneseo Status

Identified

Window's users are experiencing issues connecting to Eduroam after installing Windows updates after 10/13/2026. Users become disconnected from the network and when trying to reconnect get a message stating "You can't connect to this network". A temporary solution has been identified, which is to forget the Eduroam network in your network settings and then reconnect. If you need assistance please call the CIT HelpDesk at 585-245-5588.
We are working on a permanent solution and will provide an update once that has been implemented.

Posted Oct 15, 2026 - 13:23 EDT

This incident affects: Network & Wireless (Wireless Connectivity).