Wired and WiFi network outage in Saratoga 1-10 and Saratoga 33-42
Incident Report for SUNY Geneseo
Resolved
We have rerun the fiber to the Saratoga network switches, everything is back in full service.
Posted 17 days ago. May 03, 2018 - 08:58 EDT
Identified
We are continuing to work on a fix for this issue.
Posted 17 days ago. May 03, 2018 - 08:52 EDT
Update
We are making plans to use different fiber between South and Saratoga tomorrow to address the errors that are showing up in Saratoga.
Posted 18 days ago. May 02, 2018 - 15:52 EDT
Update
The network is reporting errors on the fiber-optic input in Saratoga. We are diagnosing this issue now.
Posted 18 days ago. May 02, 2018 - 15:24 EDT
Monitoring
Re-seating the fiber-optic cable that feeds Saratoga in South Hall has restored service to Saratoga. We are monitoring now to ensure service has been fully restored.
Posted 18 days ago. May 02, 2018 - 15:18 EDT
Identified
The fiber-optic feed from Saratoga to South Hall has failed.
We are diagnosing the issue now.
Posted 18 days ago. May 02, 2018 - 15:05 EDT
Investigating
We are investigating a network and WiFi outage in Saratoga.
Posted 18 days ago. May 02, 2018 - 14:31 EDT
This incident affected: Network & Wireless (Residence Hall Wired Connectivity, Wireless Connectivity).