SUNY ITEC Core Network Infrastructure Replacement - Banner, Degree Works outages

Scheduled for Apr 29, 00:00 - 07:00 EDT

Scheduled

Service Affecting
Yes
Affected Services
All ITEC services and hosted services will be affected (including Banner, Degree Works, Campus IPsec Tunnels to VTC, and VTC Audiocodes)

3rd Party job scheduling software may also be impacted.

Plan for outages at VTC during the entire maintenance window.
Reason
Core Network Infrastructure Replacement

Outcome: renewed operational lifecycle/support, increased performance, additional feature capabilities, and improved security protection
Description
ITEC will perform a migration of critical production network and security infrastructure. This maintenance includes the migration, post-migration testing, and validation of new appliances.

The selected maintenance window reflects the lowest‑impact periods across campuses and supports timely completion of the overall migration, enabling access to enhanced support and platform capabilities.

Please note, service interruptions of one to several hours are expected during this maintenance window.

Start Date/Time
4/29/26 12:00AM
End Date/Time
4/29/26 7:00AM
Estimated Downtime
3 Hours
Service Manager
Joseph Hoot
Posted Apr 01, 2026 - 13:50 EDT
This scheduled maintenance affects: Administrative Systems (AppWorx, Banner, Xtender - Banner Document Management System) and Academic Services (Degree Works).