CIT Geneseo Status

All Systems Operational

About This Site

Welcome to the SUNY Geneseo Status Page for CIT. Here you will find live and historical data on system up-time and maintenance.

If you have any questions or are experiencing issues please Ask CIT!
Call: 585-245-5588
Submit Request: https://go.geneseo.edu/askcit

To view the status of SUNY services, visit https://status.suny.edu/ If you are looking to see if third party services are having issues you can check for their status at the DownDetector site at http://downdetector.com/

Uptime over the past 90 days. View historical uptime.
Academic Services Operational
Brightspace ? Operational
Degree Works Operational
KnightWeb ? Operational
Administrative Systems Operational
AppWorx ? Operational
Argos ? Operational
Banner ? Operational
Docuware ? Operational
PointNClick Electronic Medical Records ? Operational
Symplicity Residence ? Operational
Xtender - Banner Document Management System ? Operational
Navigate ? Operational
COVID Screening Survey ? Operational
Adobe Acrobat Sign Operational
EMS Event Management System Operational
Campus Services Operational
90 days ago
100.0 % uptime
Today
Enterprise Backup ? Operational
Electronic Locks Operational
SAN (Storage Area Network) ? Operational
help.geneseo.edu (JIRA) ? Operational
Printing (Pharos Cloud) ? Operational
VMWare Infrastructure ? Operational
Telephone Services ? Operational
Software Center (Config Manager) ? Operational
Microsoft Updates Operational
General Announcement ? Operational
Public Virtual Lab ? Operational
90 days ago
100.0 % uptime
Today
Network & Wireless Operational
90 days ago
100.0 % uptime
Today
DNS ? Operational
DHCP ? Operational
Security Devices ? Operational
Residence Hall Wired Connectivity ? Operational
VPN ? Operational
Wireless Connectivity ? Operational
Academic/Administrative Wired Connectivity ? Operational
Internet Connectivity ? Operational
90 days ago
100.0 % uptime
Today
PCI Network ? Operational
90 days ago
100.0 % uptime
Today
Login Services ? Operational
CAS Server ? Operational
SUNY Portal Operational
Active Directory ? Operational
Web Operational
Geneseo Website ? Operational
Wiki ? Operational
MyGeneseo Operational
Wordpress (wp.geneseo.edu) ? Operational
Google Operational
Google Apps Calendar Operational
Google Apps Docs Operational
Google Apps Drive Operational
Google Apps Gmail Operational
Google Apps Sheets Operational
Campus Auxiliary Services (CAS) Operational
FourWinds Digital Signage Operational
GitHub Operational
GitHub Git Operations Operational
GitHub Pull Requests Operational
GitHub Visit www.githubstatus.com for more information Operational
GitHub Webhooks Operational
GitHub API Requests Operational
help.geneseo.edu (JIRA) Operational
Jira Service Management Authentication and User Management Operational
Jira Service Management Automation for Jira Operational
Jira Service Management Jira Service Management Email Requests Operational
Jira Service Management Jira Service Management Web Operational
Jira Service Management Service Portal Operational
CIT Announcement ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Sep 18, 2025
Multi-Factor Authentication (MFA) for Generic Accounts – Starting Thursday
Completed - The new Multi-Factor Authentication policies are in place. Please contact the CIT Help Desk if there are any login problems with a generic account you manage.
Sep 18, 06:55 EDT
Scheduled - Beginning Thursday, Sept 18, MFA will be enabled on all generic accounts in accordance with SUNY’s updated information security policy. Users will be prompted to set up MFA at login if it hasn’t already been configured.

If multiple users share the account and MFA has not been configured for each person, only those who have added their own MFA method will be able to log in. Users may need to click “Sign in another way” if the default method isn’t available or hasn’t been set. Accounts without MFA setup may be temporarily inaccessible until configuration is completed.

Departments can still request email delegation using this form (https://geneseo.atlassian.net/servicedesk/customer/portal/12/group/30/create/1236), and assistance for setting up MFA is available by contacting the CIT Help Desk.
Sep 16, 11:25 EDT
Sep 17, 2025

No incidents reported.

Sep 16, 2025

No incidents reported.

Sep 15, 2025

No incidents reported.

Sep 14, 2025

No incidents reported.

Sep 13, 2025

No incidents reported.

Sep 12, 2025

No incidents reported.

Sep 11, 2025
Microsoft Updates
Completed - The scheduled maintenance has been completed.
Sep 11, 06:26 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 11, 04:00 EDT
Scheduled - We have approved several security and critical updates for all supported versions of Windows and Office. The updates to our Windows servers will likely require a reboot to apply, which should take place at around 4:00am on Thursday, September 11th, 2025.
Sep 10, 14:04 EDT
Sep 10, 2025

No incidents reported.

Sep 9, 2025

No incidents reported.

Sep 8, 2025

No incidents reported.

Sep 7, 2025

No incidents reported.

Sep 6, 2025

No incidents reported.

Sep 5, 2025
Automated Telephone Operator Outage
Resolved - The automated telephone operator is operational and the issues have been fully resolved.
Sep 5, 12:19 EDT
Update - We are still preparing to implement the solution with our vendor.
Sep 4, 16:08 EDT
Update - We have identified a solution to the issue and we are working with our vendor to begin implementing it. We will have another update by 4:00pm.
Sep 4, 14:28 EDT
Update - We are working with our vendor on replacing the automated telephone operator. The system is still down. We will have another update by 2:00pm.
Sep 4, 11:30 EDT
Investigating - Our automated telephone operator is currently down. We are working with the vendor to resolve the issue. We will have an update by 11:00am.
Sep 4, 08:49 EDT
Banner upgrades
Completed - The scheduled maintenance has been completed.
Sep 5, 07:03 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 5, 05:00 EDT
Scheduled - The following Banner releases will be installed on production early tomorrow morning, 8/5/25. SICAS plans to have this completed by 7AM.

General 8.24
General 9.3.35.0.6
Admin Common 9.3.39.0.5
Access Management 9.3.31.0.6
Student 8.35
Student 8.35.E
Student 8.35.1
Student patch 8.29.0.12.P
Student 8.35.1.1
Student 9.3.38.1.2
Student 8.35.2
Student 8.35.2.E
Student 8.35.2.1
Sep 4, 06:38 EDT
Sep 4, 2025
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