CIT Geneseo Status

All Systems Operational

About This Site

Welcome to the SUNY Geneseo Status Page for CIT. Here you will find live and historical data on system up-time and maintenance.

If you have any questions or are experiencing issues please Ask CIT!
Call: 585-245-5588
Submit Request: https://go.geneseo.edu/askcit

To view the status of SUNY services, visit https://status.suny.edu/ If you are looking to see if third party services are having issues you can check for their status at the DownDetector site at http://downdetector.com/

Uptime over the past 90 days. View historical uptime.
Academic Services Operational
Brightspace Operational
Degree Works Operational
KnightWeb Operational
Administrative Systems Operational
AppWorx Operational
Argos Operational
Banner Operational
Docuware Operational
PointNClick Electronic Medical Records Operational
Symplicity Residence Operational
Xtender - Banner Document Management System Operational
Navigate Operational
COVID Screening Survey Operational
Adobe Acrobat Sign Operational
EMS Event Management System Operational
Campus Services Operational
90 days ago
100.0 % uptime
Today
Enterprise Backup Operational
Electronic Locks Operational
SAN (Storage Area Network) Operational
help.geneseo.edu (JIRA) Operational
Printing (Pharos Cloud) Operational
VMWare Infrastructure Operational
Telephone Services Operational
Software Center (Config Manager) Operational
Microsoft Updates Operational
General Announcement Operational
Public Virtual Lab Operational
90 days ago
100.0 % uptime
Today
Network & Wireless Operational
90 days ago
100.0 % uptime
Today
DNS Operational
DHCP Operational
Security Devices Operational
Residence Hall Wired Connectivity Operational
VPN Operational
Wireless Connectivity Operational
Academic/Administrative Wired Connectivity Operational
Internet Connectivity Operational
90 days ago
100.0 % uptime
Today
PCI Network Operational
90 days ago
100.0 % uptime
Today
Login Services Operational
CAS Server Operational
SUNY Portal Operational
Active Directory Operational
Web Operational
Geneseo Website Operational
Wiki Operational
MyGeneseo Operational
Wordpress (wp.geneseo.edu) Operational
Google Operational
Google Apps Calendar Operational
Google Apps Docs Operational
Google Apps Drive Operational
Google Apps Gmail Operational
Google Apps Sheets Operational
Campus Auxiliary Services (CAS) Operational
FourWinds Digital Signage Operational
GitHub Operational
GitHub Git Operations Operational
GitHub Pull Requests Operational
GitHub Visit www.githubstatus.com for more information Operational
GitHub Webhooks Operational
GitHub API Requests Operational
help.geneseo.edu (JIRA) Operational
Jira Service Management Authentication and User Management Operational
Jira Service Management Automation for Jira Operational
Jira Service Management Jira Service Management Email Requests Operational
Jira Service Management Jira Service Management Web Operational
Jira Service Management Service Portal Operational
CIT Announcement Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

SUNY/ITEC Banner middleware patching Jan 27, 2026 04:00-07:00 EST

SUNY ITEC will be patching Banner middleware servers on Tues/Weds 1/27 and 1/28 from 4am-7am. Banner services will be intermittently unavailable during this time.
Posted on Jan 05, 2026 - 11:34 EST

SUNY/ITEC Banner middleware patching Jan 28, 2026 04:00-07:00 EST

SUNY ITEC will be patching Banner middleware servers on Tues/Weds 1/27 and 1/28 from 4am-7am. Banner services will be intermittently unavailable during this time.
Posted on Jan 05, 2026 - 11:35 EST

myGeneseo and Other Custom Web App Database Maintenance Jan 29, 2026 06:30-07:00 EST

MyGeneseo and other in-house web apps will be unavailable for 5-10 minutes this Thursday, January 29th, starting at 6:30 am. In this window we'll be performing maintenance on the database server that powers these apps.
Posted on Jan 26, 2026 - 13:36 EST
Jan 26, 2026

No incidents reported today.

Jan 25, 2026

No incidents reported.

Jan 24, 2026

No incidents reported.

Jan 23, 2026

No incidents reported.

Jan 22, 2026

No incidents reported.

Jan 21, 2026
Banner Ethos API upgrades
Completed - The scheduled maintenance has been completed.
Jan 21, 20:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 21, 19:00 EST
Scheduled - The following Banner Ethos API upgrades will be installed at 7pm on Weds 1/21/26. All Banner-related services will remain up with the exception of Ethos Integration.

Integration API 9.39.1
Student API 9.39.2
Ethos API DB Upgrade 9.30.0.3
Banner Database Upgrade 9.40.2
Jan 21, 16:16 EST
Network Outage in Fraser
Resolved - Our network connections form South hall to Fraser are stronger now than before today's issues, now that we are on different fiber optic strands going into the building. All services are restored, better than before. Thank you for your patience today.
Jan 21, 15:06 EST
Monitoring - We are switching to other strands of buried fiber optic cable to restore network service in Fraser. Things are coming back on line now.
Jan 21, 14:48 EST
Investigating - We are diagnosing a network outage in Fraser. Ground and main floors are off line, upstairs unaffected.
Jan 21, 14:43 EST
Geneseo911-L Mailing List Maintenance
Completed - We completed the Geneseo911-L maintenance on January 8th.
Jan 21, 10:32 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 8, 06:30 EST
Scheduled - We will perform maintenance on the Geneseo911-L mailing list this Thursday, January 8th, from 6:30 to 7am. In this maintenance window the mailing list will be unable to send emails to members. The NY Alert system is unaffected by this maintenance.
Jan 5, 09:36 EST
Jan 20, 2026
Degree Works middleware patching
Completed - The scheduled maintenance has been completed.
Jan 20, 06:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 20, 04:00 EST
Scheduled - To: All Degree Works Users
From: Dawn Bookhout, Assistant Director for Development & Degree Works
Subject: Planned Degree Works PRODUCTION Environment Maintenance Outage on Tuesday 01/20/26 from 4:00AM-6:00AM EST.

Please be aware there is a planned maintenance outage of the Degree Works PRODUCTION environment on Tuesday, January 20, 2026 from 4:00AM to 6:00AM EST.
ITEC has provided the following explanation of what is being done:

“Regularly scheduled Middleware patching.”
Jan 14, 13:03 EST
Jan 19, 2026

No incidents reported.

Jan 18, 2026

No incidents reported.

Jan 17, 2026

No incidents reported.

Jan 16, 2026
EAB Navigate Login Maintenance
Completed - The certificate refresh is complete, and Navigate log in is working. If you experience any issues logging into Navigate, please contact the CIT HelpDesk by calling (585) 245-5588 or submitting a request.
Jan 16, 10:50 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 16, 10:30 EST
Scheduled - We will be working with Navigate support to refresh the certificate used for single sign-on logins at 10:30 am on January 16th, 2026. The process should be seamless, but it is possible users may see errors when trying to log in while the cutover is happening. Existing login sessions to Navigate should be unimpacted. This change will impact both the student and staff side of Navigate.
Jan 15, 14:36 EST
Jan 15, 2026
Banner release installation
Completed - The scheduled maintenance has been completed.
Jan 15, 21:30 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 15, 19:30 EST
Scheduled - The following Banner releases will be installed at 7:30pm on Thursday 1/15. Banner Admin Pages and Appworx will be unavailable during the installation:

Banner Student 9.3.39.1.1
Banner Student 8.36.1
Banner Admin Common 9.3.40.0.3
Banner General 8.25
Banner General 9.3.36.0.3
Banner Student 8.36
Student Self-Service 9.30.1.E1
Student Registration Self-Service 9.35.1.E1
Faculty and Advisor Self-Service 9.28.1
Jan 13, 14:32 EST
Microsoft Updates
Completed - The scheduled maintenance has been completed.
Jan 15, 06:58 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 15, 04:00 EST
Scheduled - We have approved several security and critical updates for all supported versions of Windows and Office. The updates to our Windows servers will likely require a reboot to apply, which should take place at around 4:00am on Thursday, January 15th, 2026.
Jan 14, 14:05 EST
Jan 14, 2026
SUNY ITEC Banner/Appworx Oracle database patching
Completed - The scheduled maintenance has been completed.
Jan 14, 13:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 14, 06:00 EST
Scheduled - ITEC will be performing Oracle database server patching on Banner and Appworx databases between 6am and 7am. All Banner and Appworx services will be unavailable. myGeneseo services that connect to the Banner database will also be unavailable.
Dec 11, 09:17 EST
Jan 13, 2026
Short outage to complete NetApp Storage Migration
Completed - This migration has been completed, and the data is now moved to the new NetApp. All services have been restored.
Jan 13, 06:37 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 13, 06:00 EST
Scheduled - We will be finishing the migration of our two largest storage locations to our new NetApp at 6am on Tuesday, January 13th. This may cause a 30-60 second outage in some NFS and CIFS shares. Affected services, like myGeneseo and other web apps, will be restored after the completed migration.
Jan 12, 15:32 EST
Jan 12, 2026

No incidents reported.

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