Update - Mathematica is still experiencing a service disruption. Users may experience issues related to activating or logging in to Mathematica due to this outage. According to https://support.wolfram.com/topic/mathematica the following services are impacted: Wolfram product activation, licensing, purchasing and account services. They are actively working to restore functionality.
Identified - Mathematica is currently experiencing a service disruption. Users may experience issues related to activating or logging in to Mathematica due to this outage.
According to https://support.wolfram.com/topic/mathematica the following services are impacted: Wolfram product activation, licensing, purchasing and account services. They are actively working to restore functionality.
Oct 30, 2025 - 16:27 EDT
Welcome to the SUNY Geneseo Status Page for CIT. Here you will find live and historical data on system up-time and maintenance.
If you have any questions or are experiencing issues please Ask CIT!
Call: 585-245-5588
Submit Request: https://go.geneseo.edu/askcit
To view the status of SUNY services, visit https://status.suny.edu/ If you are looking to see if third party services are having issues you can check for their status at the DownDetector site at http://downdetector.com/
Academic Services
Operational
Brightspace
?
Operational
Degree Works
Operational
KnightWeb
?
Operational
Administrative Systems
Partial Outage
AppWorx
?
Operational
Argos
?
Operational
Banner
?
Operational
Docuware
?
Operational
PointNClick Electronic Medical Records
?
Operational
Symplicity Residence
?
Operational
Xtender - Banner Document Management System
?
Operational
Resolved -
The issue impacting Pharos Print services has been resolved. Please ask CIT for assistance if you are still encountering any errors.
Oct 30, 08:28 EDT
Monitoring -
Pharos Print Services are available again, and CIT is currently monitoring the situation.
Oct 29, 09:48 EDT
Investigating -
We are currently experiencing a print service disruption.
Our CIT team is working to identify the root cause and implement a solution. All Pharos services are currently impacted.
Oct 29, 09:14 EDT
Resolved -
The issue impacting connectivity to Microsoft Azure services has been resolved. Please ask CIT for assistance if you are still encountering any errors.
Oct 30, 06:59 EDT
Identified -
We have received reports of some connectivity issues to Microsoft Azure cloud applications, including CoPilot, login services, and Office. According to https://azure.status.microsoft/en-us/status, Microsoft is attempting to apply a mitigation to restore access.
Oct 29, 15:22 EDT
Resolved -
Amazon has resolved their infrastructure issue, and our vendors have reported services have returned to normal. Please let us know if you notice any lingering problems as a result of the outage at https://help.geneseo.edu/cit
Oct 21, 06:42 EDT
Update -
As the AWS outage continues, we are discovering more affected systems. Brightspace - general slowness, assignment submission errors, document previews not loading, issues accessing course content Navigate - slowness, search errors CIT Self Help (Atlassian Confluence) - search errors, page loading errors
Oct 20, 13:39 EDT
Identified -
Amazon Web Services, which provide infrastructure for many services, are currently recovering from a global outage (https://health.aws.amazon.com/health/status) that affected a large number of applications and services.
Completed -
The scheduled maintenance has been completed.
Oct 20, 06:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 20, 03:00 EDT
Scheduled -
SUNY ITEC will be patching load balancers early Monday morning. Hosted services related to Banner and Degree Works will be impacted between 3AM and 6AM.
Oct 18, 15:14 EDT