CIT Geneseo Status

Minor Service Outage

About This Site

Welcome to the SUNY Geneseo Status Page for CIT. Here you will find live and historical data on system up-time and maintenance.

If you have any questions or are experiencing issues please Ask CIT!
Call: 585-245-5588
Submit Request: https://go.geneseo.edu/askcit

To view the status of SUNY services, visit https://status.suny.edu/ If you are looking to see if third party services are having issues you can check for their status at the DownDetector site at http://downdetector.com/

Uptime over the past 90 days. View historical uptime.
Academic Services Operational
Brightspace ? Operational
Degree Works Operational
KnightWeb ? Operational
Administrative Systems Partial Outage
AppWorx ? Operational
Argos ? Operational
Banner ? Operational
Docuware ? Operational
PointNClick Electronic Medical Records ? Operational
Symplicity Residence ? Operational
Xtender - Banner Document Management System ? Operational
Navigate ? Partial Outage
COVID Screening Survey ? Operational
Adobe Acrobat Sign Operational
EMS Event Management System Operational
Campus Services Operational
90 days ago
100.0 % uptime
Today
Enterprise Backup ? Operational
Electronic Locks Operational
SAN (Storage Area Network) ? Operational
help.geneseo.edu (JIRA) ? Operational
Printing (Pharos Cloud) ? Operational
VMWare Infrastructure ? Operational
Telephone Services ? Operational
Software Center (Config Manager) ? Operational
Microsoft Updates Operational
General Announcement ? Operational
Public Virtual Lab ? Operational
90 days ago
100.0 % uptime
Today
Network & Wireless Operational
90 days ago
100.0 % uptime
Today
DNS ? Operational
DHCP ? Operational
Security Devices ? Operational
Residence Hall Wired Connectivity ? Operational
VPN ? Operational
Wireless Connectivity ? Operational
Academic/Administrative Wired Connectivity ? Operational
Internet Connectivity ? Operational
90 days ago
100.0 % uptime
Today
PCI Network ? Operational
90 days ago
100.0 % uptime
Today
Login Services ? Operational
CAS Server ? Operational
SUNY Portal Operational
Active Directory ? Operational
Web Operational
Geneseo Website ? Operational
Wiki ? Operational
MyGeneseo Operational
Wordpress (wp.geneseo.edu) ? Operational
Google Operational
Google Apps Calendar Operational
Google Apps Docs Operational
Google Apps Drive Operational
Google Apps Gmail Operational
Google Apps Sheets Operational
Campus Auxiliary Services (CAS) Operational
FourWinds Digital Signage Operational
GitHub Operational
GitHub Git Operations Operational
GitHub Pull Requests Operational
GitHub Visit www.githubstatus.com for more information Operational
GitHub Webhooks Operational
GitHub API Requests Operational
help.geneseo.edu (JIRA) Operational
Jira Service Management Authentication and User Management Operational
Jira Service Management Automation for Jira Operational
Jira Service Management Jira Service Management Email Requests Operational
Jira Service Management Jira Service Management Web Operational
Jira Service Management Service Portal Operational
CIT Announcement ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Nov 29, 2025

No incidents reported today.

Nov 28, 2025

No incidents reported.

Nov 27, 2025

No incidents reported.

Nov 26, 2025
Thrid Floor Seneca Switch Down
Resolved - The issue has been resolved.
Nov 26, 11:28 EST
Update - We are continuing to investigate this issue.
Nov 26, 11:27 EST
Investigating - We are investigating a switch that went down on the third floor in Seneca. Currently there is no wired connection and partial wireless connection on the third floor.
Nov 26, 10:26 EST
SUNY ITEC Banner middleware patching
Completed - The scheduled maintenance has been completed.
Nov 26, 07:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 26, 04:00 EST
Scheduled - We will be undergoing scheduled maintenance during this time.
Nov 11, 07:52 EST
Nov 25, 2025
Sporadic "Service Unavailable" messages while trying to access Banner Admin Pages
Resolved - This incident has been resolved.
Nov 25, 11:51 EST
Update - We are continuing to monitor for any further issues.
Nov 25, 10:39 EST
Monitoring - ITEC believes that they have resolved the issue. It was directly related to the middleware server patching this morning.

Our checkouts in CIT look good. Please let me know if you continue to experience issues.
Nov 25, 10:39 EST
Update - Our service down ticket with ITEC has been assigned and the middleware team is investigating.
Nov 25, 09:34 EST
Investigating - After the SUNY ITEC middleware server patching this morning we are seeing sporadic "Service Unavailable" messages while trying to access Banner Admin Pages. A service down ticket has been submitted with ITEC.

If you receive this message, please try a different browser, a private/incognito browser, clear cache, etc. Keep trying. People have been able to connect after multiple attempts. There are most likely one or more tomcat services down in our pool.
Nov 25, 09:02 EST
SUNY ITEC Banner middleware patching
Completed - Scheduled maintenance is running long.
Nov 25, 07:30 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 25, 04:00 EST
Scheduled - SUNY ITEC Banner middleware patching
Nov 11, 07:51 EST
Nov 24, 2025

No incidents reported.

Nov 23, 2025

No incidents reported.

Nov 22, 2025

No incidents reported.

Nov 21, 2025

No incidents reported.

Nov 20, 2025

No incidents reported.

Nov 19, 2025

No incidents reported.

Nov 18, 2025
Multiple Services down
Resolved - This incident has been resolved.
Nov 18, 16:56 EST
Monitoring - Cloudflare Global Network experiencing issues
Update - Cloudflare services are currently operating normally. We are no longer observing elevated errors or latency across the network.

Our engineering teams continue to closely monitor the platform and perform a deeper investigation into the earlier disruption, but no configuration changes are being made at this time.

At this point, it is considered safe to re-enable any Cloudflare services that were temporarily disabled during the incident. We will provide a final update once our investigation is complete.
Nov 18, 2025 - 17:44 UTC
Nov 18, 13:53 EST
Identified - There is currently an outage with Cloudflare that is affecting logons to Brightspace, DegreeWorks, Time & Attendance, and other services that make use of SUNY logons.
Nov 18, 08:09 EST
Mathematica Service Disruption
Resolved - This incident has been resolved.
Nov 18, 08:24 EST
Update - Mathematica is still experiencing a service disruption. Users may experience issues related to activating or logging in to Mathematica due to this outage. You can follow their status page here for updates: https://support.wolfram.com/.

In the meantime Mathematica can be accessed on the virtual lab: https://geneseo.atlassian.net/wiki/spaces/HELP/pages/76775533/Virtual+Lab+How+to+Access

For instructions on how to activate on the virtual lab please follow the steps on this Self-Help Page:
https://geneseo.atlassian.net/wiki/spaces/HELP/pages/76780100/Mathematica+Installation+and+Licensing+Instructions#Activating-Mathematica-on-the-Virtual-Lab
Nov 6, 18:12 EST
Update - Mathematica is still experiencing a service disruption. Users may experience issues related to activating or logging in to Mathematica due to this outage. According to https://support.wolfram.com/topic/mathematica the following services are impacted: Wolfram product activation, licensing, purchasing and account services. They are actively working to restore functionality.

Mathematica can be accessed on the virtual lab in the meantime: https://geneseo.atlassian.net/wiki/spaces/HELP/pages/76775533/Virtual+Lab+How+to+Access
Oct 31, 08:13 EDT
Identified - Mathematica is currently experiencing a service disruption. Users may experience issues related to activating or logging in to Mathematica due to this outage.

According to https://support.wolfram.com/topic/mathematica the following services are impacted: Wolfram product activation, licensing, purchasing and account services. They are actively working to restore functionality.
Oct 30, 16:27 EDT
Nov 17, 2025

No incidents reported.

Nov 16, 2025

No incidents reported.

Nov 15, 2025

No incidents reported.

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