All Systems Operational

About This Site

Welcome to the SUNY Geneseo Status Page for CIT. Here you will find live and historical data on system up-time and maintenance.

If you have any questions or are experiencing issues please Ask CIT!
Call: 585-245-5588
Submit Request: https://go.geneseo.edu/askcit

To view the status of SUNY services, visit https://status.suny.edu/ If you are looking to see if third party services are having issues you can check for their status at the DownDetector site at http://downdetector.com/

Uptime over the past 90 days. View historical uptime.
Academic Services Operational
Brightspace Operational
Enterprise Systems Operational
AppWorx Operational
Argos Operational
Banner Operational
Docuware Operational
PointNClick Electronic Medical Records Operational
Symplicity Residence Operational
Xtender - Banner Document Management System Operational
Navigate Operational
Adobe Acrobat Sign Operational
EMS Event Management System Operational
Degree Works Operational
Campus Services Operational
Enterprise Backup Operational
Electronic Locks Operational
SAN (Storage Area Network) Operational
Printing (Pharos Cloud) Operational
VMWare Infrastructure Operational
Telephone Services Operational
Microsoft Updates Operational
Public Virtual Lab Operational
Digital Signage Operational
Network & Wireless Operational
DNS Operational
DHCP Operational
Security Devices Operational
Residence Hall Wired Connectivity Operational
VPN Operational
Wireless Connectivity Operational
Academic/Administrative Wired Connectivity Operational
Internet Connectivity Operational
PCI Network Operational
Login Services Operational
Single Sign-on Operational
SUNY Portal Operational
Active Directory Operational
Web Operational
Geneseo Website Operational
MyGeneseo Operational
Wordpress (wp.geneseo.edu) Operational
Google Operational
Google Apps Calendar Operational
Google Apps Docs Operational
Google Apps Drive Operational
Google Apps Gmail Operational
Google Apps Sheets Operational
GitHub Operational
GitHub Git Operations Operational
GitHub Pull Requests Operational
GitHub Visit www.githubstatus.com for more information Operational
GitHub Webhooks Operational
GitHub API Requests Operational
help.geneseo.edu (TeamDynamix) Operational
TeamDynamix API Operational
TeamDynamix Authentication Operational
TeamDynamix Email Operational
TeamDynamix Mobile App Operational
TeamDynamix Sandbox Operational
TeamDynamix Scheduled Event Processing Operational
TeamDynamix Search Operational
TeamDynamix Web Interface Operational
CIT Announcement Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Storage Area Network Upgrade Oct 29, 2026 05:30-07:30 EDT

We will be upgrading our Storage Area Network appliance to NetApp ONTAP version 9.16.1P16 Hotfix 1 on Thursday, October 29th starting at 5:30am. No interruptions to services are expected because the system has redundant nodes and the upgrade will be applied to one at a time.
Posted on Oct 27, 2026 - 16:14 EDT

Load Balancer and VPN Maintenance Oct 29, 2026 06:00-07:00 EDT

We need to patch our Load Balancer and VPN devices this Thursday, October 29th, at 6am. Users will experience 2 brief interruptions as services are transferred between our redundant pair. If your connection is interrupted during this maintenance, please wait 60 seconds and try again.
Posted on Oct 27, 2026 - 13:41 EDT

Oct 28, 2026

No incidents reported today.

Oct 27, 2026

Some Web Sites Not Loading or Loading Slowly
Resolved - Most website access issues reported this morning have been isolated to and resolved by one global internet security provider. If you still have trouble reaching a site, please contact the HelpDesk.
Oct 27, 13:41 EDT
Monitoring - Some websites may load slowly, time out, or show a “server unavailable” message this week. Last week’s urgent security updates to campus firewalls, and to firewalls at many other organizations, had side effects that network teams across the internet are now working through. We’re examining our systems, and SUNY and the vendors are working on their end, so if a site won’t load, please try again in a few hours. Some sites may take a few days to fully recover, and we appreciate your patience.
Oct 27, 11:01 EDT
PHP applications restricted to on-campus use for emergency patching
Resolved - All the web site restrictions we implemented last week as we installed urgent patches have been released. All our web services are normal.
Oct 27, 10:56 EDT
Monitoring - Our main PHP applications, including www and myGeneseo, have been patched and are once again accessible from off campus. Our security team will continue to monitor this security issue, and we will share updates as needed.

Thank you for your patience. Please follow status.geneseo.edu for future notifications from CIT.
Oct 21, 16:08 EDT
Update - Emergency patching will extend beyond noon. On-campus-only restrictions remain in effect for affected PHP applications. We will provide another update as soon as the patches are accessible and a revised restoration estimate is available.
Oct 21, 11:42 EDT
Identified - All Geneseo PHP applications are restricted to on-campus use this morning while CIT performs emergency patching in response to a recent security vulnerability. This includes PHP applications on our main web server, such as CAS menus, go.geneseo.edu web addresses, and the Transfer Data Bank, as well as AIMS, Omeka, OASIS, and DANL330.

On-campus users may experience intermittent access while patching is underway. We anticipate that patching will be completed by noon Eastern Time and will update this status as services are fully restored.
Oct 21, 08:16 EDT

Oct 26, 2026

No incidents reported.

Oct 25, 2026

No incidents reported.

Oct 24, 2026

No incidents reported.

Oct 23, 2026

Critical Core Network Hardware Upgrade, 530am, Oct. 23
Completed - The scheduled maintenance has been completed.
Oct 23, 06:30 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 23, 05:30 EDT
Scheduled - Our core network infrastructure vendor has release urgent and critical updates for our network equipment. We will be installing the upgrades Friday, October 23 beginning at 5:30 am. A brief network outage, all across campus, is expected at the end of the install when the network reboots, around 6am. All network and internet services will be down for 10 minutes.
Oct 22, 16:21 EDT

Oct 22, 2026

Geneseo Web Apps Maintenance
Completed - Due to other changes being made, we performed this maintenance earlier today during our normal maintenance window.
Oct 22, 08:59 EDT
Scheduled - We are planning to apply patches to our database server that powers our custom web apps this Thursday (10/22) at 5pm. We expect only 5 minutes of downtime as the database server reboots. All custom webapps will be unavailable as the database server reboots.
Oct 20, 14:50 EDT

Oct 21, 2026

Telephone Server Emergency System Patching, Oct 21, 7pm
Completed - The scheduled maintenance has been completed.
Oct 21, 20:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 21, 19:00 EDT
Scheduled - Our telephone server system vendor has just released critical system updates that must be installed immediately. We are going to install the updates beginning at 7pm this evening. Voice mail will be unavailable for a short time during system reboots, phone calls should not be affected.
Oct 21, 17:22 EDT
Windows Eduroam Connection Issues
Resolved - This incident has been resolved and a remediation has been implemented to correct the issue on college owned devices.
Oct 21, 16:12 EDT
Update - We are continuing to work on a long term solution for this issue.
Oct 16, 08:05 EDT
Identified - Window's users are experiencing issues connecting to Eduroam after installing Windows updates after 10/13/2026. Users become disconnected from the network and when trying to reconnect get a message stating "You can't connect to this network". A temporary solution has been identified, which is to forget the Eduroam network in your network settings and then reconnect. If you need assistance please call the CIT HelpDesk at 585-245-5588.
We are working on a permanent solution and will provide an update once that has been implemented.
Oct 15, 13:23 EDT
Banner PROD Tomcat patching
Completed - The scheduled maintenance has been completed.
Oct 21, 07:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 21, 04:00 EDT
Scheduled - Middleware Maintenance BASE56 Patch - Banner Production Servers

(BASE56 Patch includes Tomcat 9.0.122, 10.1.60, and 11.0.26)
Oct 16, 06:42 EDT

Oct 20, 2026

Banner PROD Tomcat patching
Completed - The scheduled maintenance has been completed.
Oct 20, 07:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 20, 04:00 EDT
Scheduled - Middleware Maintenance BASE56 Patch - Banner Production Servers

(BASE56 Patch includes Tomcat 9.0.122, 10.1.60, and 11.0.26)
Oct 16, 06:41 EDT

Oct 19, 2026

Parking Website (AIMS) Outage
Resolved - We have restored AIMS parking services, so the web site is again available.
Oct 19, 11:48 EDT
Investigating - We have received reports that the campus parking payment website is currently unavailable. We are investigating the problem now.
Oct 19, 09:49 EDT

Oct 18, 2026

No incidents reported.

Oct 17, 2026

EMS Event Management System 226.3 upgrade
Completed - The scheduled maintenance has been completed.
Oct 17, 07:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 16, 22:00 EDT
Scheduled - EMS will be unavailable on Friday 10/16 from 10PM until 7AM on Saturday 10/17. Accruent will be performing the 226.3 upgrade.
Sep 23, 08:27 EDT

Oct 16, 2026

Oct 15, 2026

Microsoft Updates
Completed - The scheduled maintenance has been completed.
Oct 15, 06:43 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 15, 04:00 EDT
Scheduled - We have approved several security and critical updates for all supported versions of Windows and Office. The updates to our Windows servers will likely require a reboot to apply, which should take place at around 4:00am on Thursday, October 15th, 2026.
Oct 14, 14:49 EDT

Oct 14, 2026

No incidents reported.

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