CIT Geneseo Status

All Systems Operational

About This Site

Welcome to the SUNY Geneseo Status Page for CIT. Here you will find live and historical data on system up-time and maintenance.

If you have any questions or are experiencing issues please Ask CIT!
Call: 585-245-5588
Submit Request: https://go.geneseo.edu/askcit

To view the status of SUNY services, visit https://status.suny.edu/ If you are looking to see if third party services are having issues you can check for their status at the DownDetector site at http://downdetector.com/

Uptime over the past 90 days. View historical uptime.
Academic Services Operational
Brightspace ? Operational
Degree Works Operational
KnightWeb ? Operational
Administrative Systems Operational
AppWorx ? Operational
Argos ? Operational
Banner ? Operational
Docuware ? Operational
PointNClick Electronic Medical Records ? Operational
Symplicity Residence ? Operational
Xtender - Banner Document Management System ? Operational
Navigate ? Operational
COVID Screening Survey ? Operational
Adobe Acrobat Sign Operational
EMS Event Management System Operational
Campus Services Operational
90 days ago
100.0 % uptime
Today
Enterprise Backup ? Operational
Electronic Locks Operational
SAN (Storage Area Network) ? Operational
help.geneseo.edu (JIRA) ? Operational
Printing (Pharos Cloud) ? Operational
VMWare Infrastructure ? Operational
Telephone Services ? Operational
Software Center (Config Manager) ? Operational
Microsoft Updates Operational
General Announcement ? Operational
Public Virtual Lab ? Operational
90 days ago
100.0 % uptime
Today
Network & Wireless Operational
90 days ago
99.99 % uptime
Today
DNS ? Operational
DHCP ? Operational
Security Devices ? Operational
Residence Hall Wired Connectivity ? Operational
VPN ? Operational
Wireless Connectivity ? Operational
Academic/Administrative Wired Connectivity ? Operational
Internet Connectivity ? Operational
90 days ago
99.98 % uptime
Today
PCI Network ? Operational
90 days ago
100.0 % uptime
Today
Login Services ? Operational
CAS Server ? Operational
SUNY Portal Operational
Active Directory ? Operational
Web Operational
Geneseo Website ? Operational
Wiki ? Operational
MyGeneseo Operational
Wordpress (wp.geneseo.edu) ? Operational
Google Operational
Google Apps Calendar Operational
Google Apps Docs Operational
Google Apps Drive Operational
Google Apps Gmail Operational
Google Apps Sheets Operational
Campus Auxiliary Services (CAS) Operational
FourWinds Digital Signage Operational
GitHub Operational
GitHub Git Operations Operational
GitHub Pull Requests Operational
GitHub Visit www.githubstatus.com for more information Operational
GitHub Webhooks Operational
GitHub API Requests Operational
help.geneseo.edu (JIRA) Operational
Jira Service Management Authentication and User Management Operational
Jira Service Management Automation for Jira Operational
Jira Service Management Jira Service Management Email Requests Operational
Jira Service Management Jira Service Management Web Operational
Jira Service Management Service Portal Operational
CIT Announcement ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Telephone System Upgrade, Thursday 8/28 3:00am Aug 28, 2025 03:00-06:00 EDT

We are applying security and operating system upgrades to the telephone system. Telephone service will be intermittent during this time.
Posted on Aug 26, 2025 - 14:28 EDT
Aug 27, 2025

No incidents reported today.

Aug 26, 2025

No incidents reported.

Aug 25, 2025

No incidents reported.

Aug 24, 2025
HelpDesk Phone Outage
Resolved - We have resolved the issues with incoming helpdesk calls.
Aug 24, 11:05 EDT
Investigating - We’re currently experiencing an issue receiving external calls to the CIT HelpDesk phone line. Our team is actively working to resolve the issue.

In the meantime, please submit all support requests through the CIT Service Desk at https://geneseo.atlassian.net/servicedesk/customer/portal/12.

We apologize for the inconvenience and appreciate your patience!
Aug 23, 12:49 EDT
Aug 23, 2025
Aug 22, 2025

No incidents reported.

Aug 21, 2025
Docuware upgrade
Completed - The vendor was unable to complete all of the upgrades, but we are partially complete. He will consult with the product development team to determine next steps. Docuware is available for use.
Aug 21, 17:43 EDT
Update - We are probably going to be down for the upgrade until 6pm.
Aug 21, 16:22 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 21, 15:51 EDT
Scheduled - DocuWare will be unavailable during the application upgrade.
Aug 21, 10:28 EDT
Banner middleware patching
Completed - The scheduled maintenance has been completed.
Aug 21, 07:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 21, 04:00 EDT
Scheduled - OS patching to Banner middleware servers will take place between 4am and 7am on August 19, 20, and 21. Banner services will be unavailable during the patching window.
Jul 31, 14:33 EDT
Aug 20, 2025
Banner middleware patching
Completed - The scheduled maintenance has been completed.
Aug 20, 07:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 20, 04:00 EDT
Scheduled - OS patching to Banner middleware servers will take place between 4am and 7am on August 19, 20, and 21. Banner services will be unavailable during the patching window.
Jul 31, 14:32 EDT
Aug 19, 2025
Banner middleware patching
Completed - The scheduled maintenance has been completed.
Aug 19, 07:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 19, 04:00 EDT
Scheduled - OS patching to Banner middleware servers will take place between 4am and 7am on August 19, 20, and 21. Banner services will be unavailable during the patching window.
Jul 31, 14:31 EDT
Aug 18, 2025

No incidents reported.

Aug 17, 2025

No incidents reported.

Aug 16, 2025

No incidents reported.

Aug 15, 2025

No incidents reported.

Aug 14, 2025
Microsoft Updates
Completed - The scheduled maintenance has been completed.
Aug 14, 06:52 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 14, 04:00 EDT
Scheduled - We have approved several security and critical updates for all supported versions of Windows and Office. The updates to our Windows servers will likely require a reboot to apply, which should take place at around 4:00am on Thursday, August 13th, 2025.
Aug 13, 14:40 EDT
Aug 13, 2025
VPN and Load Balancer Maintenance
Completed - We finished patching our load balancer and VPN appliances. Please contact the CIT HelpDesk if you encounter difficulty performing the VPN client auto-update - see https://www.geneseo.edu/cit for contact methods.
Aug 13, 07:27 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 13, 04:00 EDT
Scheduled - We're patching our VPN and load balancer appliances on Wednesday, August 13th between 4 and 8 am. During this window, users may notice brief hiccups in VPN and load balanced services like Argos, myGeneseo, and the campus website. After the maintenance completes, VPN users will be presented with a forced update - Mac users should elevate with Privileges to install this update.
Aug 12, 10:33 EDT
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