CIT Geneseo Status

All Systems Operational

About This Site

Welcome to the SUNY Geneseo Status Page for CIT. Here you will find live and historical data on system up-time and maintenance.

If you have any questions or are experiencing issues please Ask CIT!
Call: 585-245-5588
Submit Request: https://go.geneseo.edu/askcit

To view the status of SUNY services, visit https://status.suny.edu/ If you are looking to see if third party services are having issues you can check for their status at the DownDetector site at http://downdetector.com/

Uptime over the past 90 days. View historical uptime.
Academic Services Operational
Brightspace ? Operational
Degree Works Operational
KnightWeb ? Operational
Administrative Systems Operational
AppWorx ? Operational
Argos ? Operational
Banner ? Operational
Docuware ? Operational
PointNClick Electronic Medical Records ? Operational
Symplicity Residence ? Operational
Xtender - Banner Document Management System ? Operational
Navigate ? Operational
COVID Screening Survey ? Operational
Adobe Acrobat Sign Operational
EMS Event Management System Operational
Campus Services Operational
90 days ago
100.0 % uptime
Today
Enterprise Backup ? Operational
Electronic Locks Operational
SAN (Storage Area Network) ? Operational
help.geneseo.edu (JIRA) ? Operational
Printing (Pharos Cloud) ? Operational
VMWare Infrastructure ? Operational
Telephone Services ? Operational
Software Center (Config Manager) ? Operational
Microsoft Updates Operational
General Announcement ? Operational
Public Virtual Lab ? Operational
90 days ago
100.0 % uptime
Today
Network & Wireless Operational
90 days ago
99.96 % uptime
Today
DNS ? Operational
DHCP ? Operational
Security Devices ? Operational
Residence Hall Wired Connectivity ? Operational
VPN ? Operational
Wireless Connectivity ? Operational
Academic/Administrative Wired Connectivity ? Operational
Internet Connectivity ? Operational
90 days ago
99.97 % uptime
Today
PCI Network ? Operational
90 days ago
99.96 % uptime
Today
Login Services ? Operational
CAS Server ? Operational
SUNY Portal Operational
Active Directory ? Operational
Web Operational
Geneseo Website ? Operational
Wiki ? Operational
MyGeneseo Operational
Wordpress (wp.geneseo.edu) ? Operational
Google Operational
Google Apps Calendar Operational
Google Apps Docs Operational
Google Apps Drive Operational
Google Apps Gmail Operational
Google Apps Sheets Operational
Campus Auxiliary Services (CAS) Operational
FourWinds Digital Signage Operational
GitHub Operational
GitHub Git Operations Operational
GitHub Pull Requests Operational
GitHub Visit www.githubstatus.com for more information Operational
GitHub Webhooks Operational
GitHub API Requests Operational
help.geneseo.edu (JIRA) Operational
Jira Service Management Authentication and User Management Operational
Jira Service Management Automation for Jira Operational
Jira Service Management Jira Service Management Email Requests Operational
Jira Service Management Jira Service Management Web Operational
Jira Service Management Service Portal Operational
CIT Announcement ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Apr 3, 2025

No incidents reported today.

Apr 2, 2025

No incidents reported.

Apr 1, 2025

No incidents reported.

Mar 31, 2025
Banner Financial Aid upgrades
Completed - The scheduled maintenance has been completed.
Mar 31, 22:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 31, 21:00 EDT
Scheduled - Banner Financial Aid will be upgraded tonight starting at 9pm. Banner and KnightWeb will be generally available. Financial Aid will not be available during the upgrade.
Mar 31, 13:22 EDT
Docuware is unavailable
Resolved - This incident has been resolved.
Mar 31, 13:51 EDT
Investigating - Docuware is unavailable. We are researching the issue.
Mar 31, 13:08 EDT
Network Outage in Blake A
Resolved - We have successfully moved Blake A off the damaged fiber, all services are returning now.
Mar 31, 07:51 EDT
Identified - We have determined that we have a failed strand of fiber-optic cable between South Hall and Blake Hall. We are about to begin switching to different cable now. We hope to have service restored as close to 8am as possible.
Mar 31, 07:41 EDT
Investigating - We are investigating a network outage in Blake A. All internet, print, voice, data, and wifi services are down in the Blake A CAS area.
Mar 31, 07:20 EDT
Mar 30, 2025

No incidents reported.

Mar 29, 2025

No incidents reported.

Mar 28, 2025

No incidents reported.

Mar 27, 2025

No incidents reported.

Mar 26, 2025

No incidents reported.

Mar 25, 2025

No incidents reported.

Mar 24, 2025

No incidents reported.

Mar 23, 2025

No incidents reported.

Mar 22, 2025

No incidents reported.

Mar 21, 2025
Brightspace Grades Tool Errors
Resolved - We were notified that a hotfix was put into place around 1:15am this morning to resolve the sorting by last name issue in the gradebook. The issue appears to be fixed and the sorting functionality in the grades tool now works for both first name and last name (A-Z and Z-A). If you experience any future issues, please email brightspace@enseo.edu
Mar 21, 13:32 EDT
Identified - D2L deployed a hotfix to address the error users were encountering when publishing grades. SUNY has tested and confirmed that users no longer receive an error message when publishing grades.

Please note, this hotfix does not address the issue with sorting by name in the Grades tool. Although both issues are related to the Grades tool, the sorting issue will be addressed in a separate patch that is currently being developed by D2L.
Mar 15, 13:33 EDT
Investigating - SUNY Online has both become aware and reproduced an error that occurs when attempting to publish grades and sorting by name in the Grades tool within Brightspace after the March 2025 Release. This issue is not unique to SUNY as other D2L clients are experiencing this issue after this update was applied to all D2L production environments.

As a result, SUNY Online opened a priority 1 ticket with D2L support and ensured that it has been escalated internally via our Technical Account Managers.

We will reach out again with any additional information, including any possible workarounds, as we receive it.
Mar 14, 15:39 EDT
NetApp Network Configuration Change
Completed - The scheduled NetApp network configuration change has been completed.
Mar 21, 13:28 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 21, 12:00 EDT
Scheduled - Due to a security vulnerability, we are making a network configuration change to the NetApp storage appliance at noon on Friday, March 21st. The change should be non-disruptive, and will take less than an hour from start to finish.
Mar 21, 11:49 EDT
Mar 20, 2025
Geneseo Website Security Patches
Completed - The scheduled maintenance has been completed.
Mar 20, 07:05 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 20, 07:00 EDT
Scheduled - We will be installing security patches for PHP on the Geneseo website to remediate critical security vulnerabilities. There may be a brief disruption as we restart the web servers for the updates to take effect.
Mar 19, 16:15 EDT
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