All Systems Operational

About This Site

Welcome to the SUNY Geneseo Status Page for CIT. Here you will find live and historical data on system up-time and maintenance.

If you have any questions or are experiencing issues please Ask CIT!
Call: 585-245-5588
Submit Request: https://go.geneseo.edu/askcit

To view the status of SUNY services, visit https://status.suny.edu/ If you are looking to see if third party services are having issues you can check for their status at the DownDetector site at http://downdetector.com/

Uptime over the past 90 days. View historical uptime.
Academic Services Operational
Brightspace Operational
Degree Works Operational
KnightWeb Operational
Administrative Systems Operational
AppWorx Operational
Argos Operational
Banner Operational
Docuware Operational
PointNClick Electronic Medical Records Operational
Symplicity Residence Operational
Xtender - Banner Document Management System Operational
Navigate Operational
COVID Screening Survey Operational
Adobe Acrobat Sign Operational
EMS Event Management System Operational
Campus Services Operational
90 days ago
100.0 % uptime
Today
Enterprise Backup Operational
Electronic Locks Operational
SAN (Storage Area Network) Operational
help.geneseo.edu (JIRA) Operational
Printing (Pharos Cloud) Operational
VMWare Infrastructure Operational
Telephone Services Operational
Software Center (Config Manager) Operational
Microsoft Updates Operational
General Announcement Operational
Public Virtual Lab Operational
90 days ago
100.0 % uptime
Today
Network & Wireless Operational
90 days ago
100.0 % uptime
Today
DNS Operational
DHCP Operational
Security Devices Operational
Residence Hall Wired Connectivity Operational
VPN Operational
Wireless Connectivity Operational
Academic/Administrative Wired Connectivity Operational
Internet Connectivity Operational
90 days ago
100.0 % uptime
Today
PCI Network Operational
90 days ago
100.0 % uptime
Today
Login Services Operational
CAS Server Operational
SUNY Portal Operational
Active Directory Operational
Web Operational
Geneseo Website Operational
Wiki Operational
MyGeneseo Operational
Wordpress (wp.geneseo.edu) Operational
Google Operational
Google Apps Calendar Operational
Google Apps Docs Operational
Google Apps Drive Operational
Google Apps Gmail Operational
Google Apps Sheets Operational
Campus Auxiliary Services (CAS) Operational
FourWinds Digital Signage Operational
GitHub Operational
GitHub Git Operations Operational
GitHub Pull Requests Operational
GitHub Visit www.githubstatus.com for more information Operational
GitHub Webhooks Operational
GitHub API Requests Operational
help.geneseo.edu (JIRA) Operational
Jira Service Management Authentication and User Management Operational
Jira Service Management Automation for Jira Operational
Jira Service Management Jira Service Management Email Requests Operational
Jira Service Management Jira Service Management Web Operational
Jira Service Management Service Portal Operational
CIT Announcement Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Degree Works application patching Aug 3, 2026 05:00-08:00 EDT

Degree Works 5.1.7.2 service pack will be installed between 5AM and 8AM on Monday 8/3/26. Degree Works will be unavailable during the maintenance window.
Posted on Jul 30, 2026 - 14:24 EDT

Banner middleware maintenance Aug 4, 2026 04:00-07:00 EDT

Banner servers will have Tomcat patches applied on Tuesday 8/4 between 4am and 7am. Banner services will be unavailable during this time.
Posted on Aug 02, 2026 - 17:06 EDT

Aug 2, 2026

No incidents reported today.

Aug 1, 2026

No incidents reported.

Jul 31, 2026

No incidents reported.

Jul 30, 2026

Campus Network Maintenance – Firewall Cutover – July 30 at 5:30 a.m.
Completed - The scheduled maintenance has been completed.
Jul 30, 06:30 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 30, 05:30 EDT
Scheduled - CIT is investigating a suspected hardware issue with the newly installed campus firewall. To allow further troubleshooting with the vendor, we will temporarily return network service to the previous firewall.
The cutover will begin Thursday, July 30, at 5:30 a.m. and is expected to cause a complete campus network outage of up to 30 minutes. The maintenance window is scheduled for one hour to allow time for validation. Updates will be posted as work progresses and when service is fully restored.
Jul 27, 12:58 EDT

Jul 29, 2026

No incidents reported.

Jul 28, 2026

No incidents reported.

Jul 27, 2026

No incidents reported.

Jul 26, 2026

No incidents reported.

Jul 25, 2026

No incidents reported.

Jul 24, 2026

No incidents reported.

Jul 23, 2026

Issues Reaching Some Microsoft Services
Resolved - Microsoft has reported that the connectivity issues are resolved.
Jul 23, 18:00 EDT
Investigating - Microsoft has announced that some users may be having issues with OneDrive, SharePoint, Teams, and Power Automate. They are investigating and hope to share an update by 5pm. We will try to post an update this evening.
Jul 23, 14:45 EDT
Degree Works, Brightspace, SUNY HR, KnightSource SSO connection issues
Resolved - This incident has been resolved.
Jul 23, 08:35 EDT
Monitoring - A fix has been implemented. We will continue to monitor.
Jul 23, 08:20 EDT
Update - EVERY service behind SUNY central SSO is going to be affected (Degree Works, Brightspace, SUNY HR, KnightSource, etc.)
Jul 23, 07:52 EDT
Investigating - We are investigating issues connecting to Degree Works.
Jul 23, 07:33 EDT
Degree Works Oracle database patching
Completed - The scheduled maintenance has been completed.
Jul 23, 07:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 23, 06:00 EDT
Scheduled - Planned Degree Works PRODUCTION Environment Maintenance Outage on Thursday 7/23/26 from 6:00AM-7:00AM EST
Jul 14, 13:46 EDT
Campus Firewall Replacement - 7/23 at 05:30am
Completed - The scheduled maintenance has been completed.
Jul 23, 06:30 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 23, 05:30 EDT
Scheduled - We will be replacing the campus firewall at 05:30 on July 23rd. This will cause a campus network outage during the upgrade. We expect it to be no longer than 30 minutes.
Jul 15, 13:44 EDT

Jul 22, 2026

No incidents reported.

Jul 21, 2026

Geneseo Client Portal Transition
Completed - The scheduled maintenance has been completed.
Jul 21, 08:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 21, 06:00 EDT
Scheduled - On July 21, the new Geneseo Client Portal will give the campus community one easy place to request help from CIT and other participating offices, including Payroll, Residence Life, and the Duplicating Center. The current system (“Jira”) will be turned off.

Open support requests will be moved to the new system and may not appear in the new portal immediately.

For questions about current requests or submitting new ones, Ask CIT! Contact the CIT HelpDesk at (585) 245-5588, email helpdesk@geneseo.edu, or submit a request at help.geneseo.edu and we'll be happy to assist you.
Jul 16, 15:46 EDT
Banner unavailable due to NYSERnet maintenance
Completed - The scheduled maintenance has been completed.
Jul 21, 07:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 21, 05:00 EDT
Scheduled - NYSERnet Upgrading Albany Router
When: Thursday, July 21, from 5:00 AM to 7:00 AM Eastern Time

What to expect: As part of our summer software upgrade initiative, we will be upgrading the router in Albany (alb-9204). You will experience a service interruption at some point during this window as the router is reloaded and comes back online.
Jul 16, 09:54 EDT

Jul 20, 2026

Emergency Website Patch
Completed - The scheduled maintenance has been completed.
Jul 20, 13:35 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 20, 13:30 EDT
Scheduled - We will be installing an emergency patch on the campus website. We expect downtime to be minimal.
Jul 20, 12:04 EDT

Jul 19, 2026

No incidents reported.

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